If you need to speak to a live customer service representative in Child Benefit customer service you need to dial 0300-200-3100. To speak with a live agent, you need to press 4 (for anything else) and stay on the line (typical waiting time is about 10-12 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

• For Payments press 1.
• For Banking details press 2.
• For Education press 3.
• For anything else press 4.

Child Benefit Customer Service Hours

Live customer service representatives from Child Benefit are available from 8am to 6pm Monday-Friday, Saturday-Sunday closed.

Child Benefit Customer Support Phones

• Child Benefit Customer Support Phone is 0300-200-3100. Live customer service representatives from Child Benefit are available from 8am to 6pm Monday-Friday, Saturday-Sunday closed.
• For Child Benefit Customer Support Outside UK you need to dial 44-161-210-3086.
• Child Benefit Customer Support Phone (Welsh language) is 0300-200-1900.

Child Benefit Mailing Addresses

HM Revenue and Customs – Child Benefit Office
PO Box 1
Newcastle Upon Tyne
NE88 1AA
United Kingdom

Child Benefit Live Chat Support

Child Benefit doesn’t offer live chat support. The best way to contact Child Benefit is to call them at 0300-200-3100.

Child Benefit support e-mail

To contact Child Benefit via e-mail you need to go to the Child Benefit Form page and fill in the form.

Child Benefit UK Help Center

• You can get more information about Child Benefit Customers on the Child Benefit Customers Support page.

Child Benefit Opening Hours

Monday 8am to 6pm
Tuesday 8am to 6pm
Wednesday 8am to 8pm
Thursday 8am to 8pm
Friday 8am to 8pm
Saturday closed
Sunday closed