If you need to speak to a live customer service representative in CHANEL customer service you need to dial 1-800-550-0005. To speak with a live agent, you need to press 4 and stay on the line (typical waiting time is about 3-5 minutes).
Alternatively you can use the following other options available in the customer service phone menu:
- For handbags, shoes, accessories and product availability press 1.
- For sunglasses, skincare and makeup press 2.
- For Chanel.com questions and orders press 3.
- For watches, Fine Jewelry and all inquiries press 4.
CHANEL Customer Service Hours
Live customer service representatives from CHANEL are available 24 hours a day seven days a week.
CHANEL Customer Service Phones
- CHANEL customer service phone number is 1-800-550-0005. Live customer service representatives from CHANEL are available 24 hours a day seven days a week.
CHANEL Social Networks Customer Service
- CHANEL customer service could be contacted via CHANEL Facebook page. Typically CHANEL customer service representative replies within an hour.
- You can also reach CHANEL support via CHANEL Twitter page
- You can view latest CHANEL photos on CHANEL Instagram page
- You can view latest CHANEL videos on CHANEL Youtube page
CHANEL Live Chat Support
CHANEL doesn’t offer live chat support. The best way to contact CHANEL is to call them at 1-800-550-0005.
CHANEL support e-mail
- To contact CHANEL via e-mail use the following CHANEL contact form
CHANEL Help Center
You can get more information about CHANEL on the CHANEL FAQ page.
CHANEL Opening Hours
You can find more information about CHANEL opening hours on the CHANEL Stores Page.