How to Talk to a Live Person in CenturyLink Customer Service

In order to speak to a live person in CenturyLink customer service, you need to dial 1-800-366-8201. You can contact customer service agent in two ways.

If you are not a new customer and want to quickly get connected to a live customer service, you could just listen to all the automatic prompts and at the end, you will get connected to a live agent.

If you know a phone number or 9-digit billing account number associated with your account you can also enter it at the prompt and proceed with further prompts.

If you are a new customer, you need to say “new customer” or press 1 and provide the name of the state where the new service will be located:

  • For Arizona, Colorado, Idaho, Iowa, Minnesota press 1.
  • For Montana, Nebrasko, New Mexico, North Dakota press 2.
  • For Oregon, South Dakota, Utah, Washington, Wyoming press 3.
  • For other states press 4.

After that you will get connected to a live customer service representative.

For your convenience below is CenturyLink voice prompt main menu:

  • For billing press 1.
  • For payments press 2.
  • To discontinue services press 3.
  • For products and services press 4.
  • For repair or technical support press 5.

CenturyLink Customer Service Options

CenturyLink Phone Customer Service

  • For Repair & Tech Support you need to dial 1-877-348-9005.
  • For Account & Billing Support you need to dial 1-877-837-5738. Official customer service for CenturyLink is available Monday – Friday 8am – 6pm.
  • For Payment Specialists you need to dial 1-800-423-8994. Official customer service for CenturyLink is available Monday – Friday 8am – 6pm.
  • For Order New Services you need to dial 1-866-963-6665. Official customer service for CenturyLink is available Monday – Friday 8am – 6pm and Saturday – Sunday 9am – 5pm EST.
  • For Move, Disconnect, or Cancel you need to dial 1-877-803-8414. Official customer service for CenturyLink is available Monday – Friday 8am – 6pm.
  • Para Asistencia en Español you need to dial 1-800-564-1121.

CenturyLink Social Networks Customer Service

CenturyLink Start Chat

You can start a chat session with a CenturyLink support representative on the site http://www.centurylink.com/home/help/contact.html by clicking the “Start Chat” button that is on the right top of the screen or in the part of the screen “Connect With Us Online”.

Comments

Categories

Tags