If you need to speak to a live customer service representative in Centrelink customer service you need to dial 132-850. To speak with a live agent, you need to say “I don’t have one” when the automatic system prompts you need to say your customer access number, then press 1 and stay on the line (typical waiting time is about 10-15 minutes). Live customer service agents from Centrelink are available from 8am to 5pm Monday-Friday.

Centrelink Customer Service Hours

Live customer service representatives from Centrelink are available from 8am to 5pm Monday-Friday, Saturday-Sunday closed.

Centrelink Customer Support Phones

• Centrelink Customer Support Phone is 132-850. Live customer service representatives from Centrelink are available from 8am to 5pm Monday-Friday, Saturday-Sunday closed.
• For ABSTUDY you need to dial 1800-132-317. Live customer service representatives from Centrelink are available from 9am to 5pm Monday-Friday, Saturday-Sunday closed.
• For Australian Victim of Terrorism Overseas Hotline you need to dial 1800-040-226. Live customer service representatives from Centrelink are available from 8am to 5pm Monday-Friday, Saturday-Sunday closed.
• For BasicsCard Balance Enquiry Line you need to dial 1800-057-111.
• For BasicsCard General Enquiry Line you need to dial 1800-132-594.
• For Cashless Debit Card Hotline you need to dial 1800-252-604. Live customer service representatives from Centrelink are available from 8:30am to 5pm AEST Monday-Friday, Saturday-Sunday closed.
• For Centrelink Australian Apprenticeships Line you need to dial 133-633. Live customer service representatives from Centrelink are available from 8am to 5pm Monday-Friday, Saturday-Sunday closed.
• For Centrelink Compensation Recovery you need to dial 1800-777-653. Live customer service representatives from Centrelink are available from 8am to 5pm Monday-Friday, Saturday-Sunday closed.
• For Centrelink Debt Recovery Line you need to dial 1800-076-072. Live customer service representatives from Centrelink are available from 8am to 5pm Monday-Friday, Saturday-Sunday closed.
• For Centrelink Employment Services Line you need to dial 132-850. Live customer service representatives from Centrelink are available from 8am to 5pm Monday-Friday, Saturday-Sunday closed.
• For Centrelink Families Line you need to dial 136-150. Live customer service representatives from Centrelink are available from 8am to 8pm Monday-Friday, Saturday-Sunday closed.
• For Centrelink Indigenous Call Centre you need to dial 1800-136-380. Live customer service representatives from Centrelink are available from 8am to 5pm Monday-Friday, Saturday-Sunday closed.
• For Centrelink Indigenous Debt Recovery Line you need to dial 1800-138-193. Live customer service representatives from Centrelink are available from 9am to 5pm Monday-Friday, Saturday-Sunday closed.
• For Centrelink International Services Line you need to dial 131-673. Live customer service representatives from Centrelink are available from 8am to 5pm AEDT Monday-Friday, Saturday-Sunday closed.
• For Centrelink Multilingual Phone Service you need to dial 131-202. Live customer service representatives from Centrelink are available from 8am to 5pm Monday-Friday, Saturday-Sunday closed.
• For Centrelink Older Australians Line you need to dial 132-300. Live customer service representatives from Centrelink are available from 8am to 5pm Monday-Friday, Saturday-Sunday closed.
• For Centrelink Phone Self Service Line you need to dial 136-240.
• For Centrelink Reporting Line you need to dial 133-276.
• For Centrelink Assistance for Isolated Children Line you need to dial 132-318. Live customer service representatives from Centrelink are available from 8am to 4:30pm Monday-Friday, Saturday-Sunday closed.
• For Disability, Sickness and Carers Line you need to dial 132-717. Live customer service representatives from Centrelink are available from 8am to 5pm Monday-Friday, Saturday-Sunday closed.
• For Emergency Information Line you need to dial 180-22-66. Live customer service representatives from Centrelink are available from 8am to 5pm Monday-Friday, Saturday-Sunday closed.
• For Farmer Assistance Hotline you need to dial 132-316. Live customer service representatives from Centrelink are available from 8am to 8pm Monday-Friday, Saturday-Sunday closed.
• For MH17 Family Support Hotline you need to dial 1800-517-382. Live customer service representatives from Centrelink are available from 8am to 5pm Monday-Friday, Saturday-Sunday closed.
• For Services Australia Customer Compliance Line you need to dial 1800-086-400. Live customer service representatives from Centrelink are available from 8am to 5pm Monday-Friday, Saturday-Sunday closed.

Centrelink Social Networks Customer Service

• Centrelink customer service could be contacted via Centrelink Facebook page. Typically Centrelink customer service representative replies within an hour.
• You can also reach Centrelink support via Centrelink Twitter page
• You can message a live customer service representative using Centrelink Linkedin page

Centrelink Live Chat Support

Centrelink doesn’t offer live chat support. The best way to contact Centrelink is to call them at 132-850.

Centrelink Fax Number

• For Centrelink International Services you need to dial 03 6222 2799.
• For Centrelink Compensation Recovery you need to dial 1300 788 118.

Centrelink Mailing Addresses

Centrelink:
Reply Paid 7800
Canberra BC ACT 2610

Centrelink International Services:
PO Box 7809
Canberra BC ACT 2610 Australia

Centrelink Compensation Recovery:
PO Box 7803
Canberra BC ACT 2610

Centrelink support e-mail

Centrelink doesn’t offer live support via e-mail.

Centrelink Help Center

• You can get more information about Centrelink Customers on the Centrelink Customers Support page.

Centrelink Opening Hours

Monday 8am to 5pm
Tuesday 8am to 5pm
Wednesday 8am to 5pm
Thursday 8am to 5pm
Friday 8am to 5pm
Saturday closed
Sunday closed