If you need to speak to a live customer service representative in CenterPoint Energy customer service you need to dial 1-800-752-8036. To speak with a live agent, you need to stay on the line (typical waiting time is about 5-10 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

• Say “Using my account number” or press 1.
• Say “I’m a new customer” or press 2.

CenterPoint Energy Customer Service Hours

Live customer service representatives from CenterPoint Energy are available from 7am to 7pm Monday-Friday, Saturday-Sunday closed.

CenterPoint Customer Support Phones

• CenterPoint Customer Support Phone is 1-800-752-8036 or 1-713-659-2111. Live customer service representatives from CenterPoint Energy are available from 7am to 7pm Monday-Friday, Saturday-Sunday closed.
• To Report a Gas Leak you need to dial 1-888-876-5786. Live customer service representatives are available from 7am to 7pm Monday-Friday, Saturday-Sunday closed.
• For Customer Service/Report an Electric Power Outage you need to dial 1-713-207-2222 or 1-800-332-7143.
• To Report Electricity Theft you need to dial 1-713-207-7225 or 1-877-570-5770.
• You can get all customer service phone numbers for any locations on the CenterPoint Energy Contact page.

CenterPoint Social Networks Customer Service

• CenterPoint customer service could be contacted via CenterPoint Energy Facebook page. Typically CenterPoint Energy customer service representative replies within an hour.
• You can also reach CenterPoint support via CenterPoint Energy Twitter page
• You can view latest CenterPoint videos on CenterPoint Energy Youtube page

CenterPoint Energy Mailing Addresses

CenterPoint Energy, Inc.
P.O. Box 4981
Houston, TX 77210-4981

CenterPoint Live Chat Support

CenterPoint doesn’t offer live chat support. The best way to contact CenterPoint Energy is to call them at 1-800-752-8036.

CenterPoint support e-mail

To contact CenterPoint via e-mail you need to go to the CenterPoint Contact page and press the “Send an email” button.

CenterPoint Energy Help Center

• You can get more information about CenterPoint Customers on the CenterPoint Energy Customers Support page.

CenterPoint Energy Opening Hours

Monday 7am to 7pm
Tuesday 7am to 7pm
Wednesday 7am to 7pm
Thursday 7am to 7pm
Friday 7am to 7pm
Saturday closed
Sunday closed

Centerpoint Energy Headquarters

View Centerpoint Energy headquarters location on a map.

Reach Real Person in Centerpoint Energy by Phone, Live Chat, Social Network

Make sure that you tried multiple options when reaching customer service. If live customer service agent is not available by phone, try live chat as a shortcut. Frequently direct message via Centerpoint Energy Facebook account or Centerpoint Energy Twitter account may get you a customer representative quicker and sometimes even 24/7, so try it too. If you want to file a complaint or submit a positive feedback you may leave your comment or complaint under Instagram or Youtube post and in many cases the business will respond to it. For your convenience all of these customer service contact options for Centerpoint Energy are provided above.

What to do if Centerpoint Energy Contact Number Is Not Working?

It is typical that customer service menu options change with time. Customer support options and even contact numbers might be removed and added. If you have problems with getting a real person in Centerpoint Energy customer service with instructions above please leave the comment in the comments section below and we will improve this guide. We are constantly monitoring the customer service contact numbers, e-mail and chats to make sure the instructions on How to Talk to a Live Person in CenterPoint Energy Customer Service are the most accurate.

If you successfully reached a live customer service agent in Centerpoint Energy please leave your instructions in the comments section below so everyone can use it.