Number for Live PersonIf you need to speak to a live customer service representative in CenterPoint Energy customer service you need to dial 1-800-752-8036. To speak with a live agent, you need to stay on the line (typical waiting time is about 5-10 minutes).
Alternatively you can use the following other options available in the customer service phone menu:
- Say “Using my account number” or press 1.
- Say “I’m a new customer” or press 2.
CenterPoint Energy Customer Service Hours
Live customer service representatives from CenterPoint Energy are available from 7am to 7pm Monday-Friday, Saturday-Sunday closed.
CenterPoint Customer Support Phones
- CenterPoint Customer Support Phone is 1-800-752-8036 or 1-713-659-2111. Live customer service representatives from CenterPoint Energy are available from 7am to 7pm Monday-Friday, Saturday-Sunday closed.
- To Report a Gas Leak you need to dial 1-888-876-5786. Live customer service representatives are available from 7am to 7pm Monday-Friday, Saturday-Sunday closed.
- For Customer Service/Report an Electric Power Outage you need to dial 1-713-207-2222 or 1-800-332-7143.
- To Report Electricity Theft you need to dial 1-713-207-7225 or 1-877-570-5770.
- You can get all customer service phone numbers for any locations on the CenterPoint Energy Contact page.
CenterPoint Social Networks Customer Service
- CenterPoint customer service could be contacted via CenterPoint Energy Facebook page. Typically CenterPoint Energy customer service representative replies within an hour.
- You can also reach CenterPoint support via CenterPoint Energy Twitter page
- You can view latest CenterPoint videos on CenterPoint Energy Youtube page
CenterPoint Energy Mailing Addresses
CenterPoint Energy, Inc.
P.O. Box 4981
Houston, TX 77210-4981
CenterPoint Live Chat Support
CenterPoint doesn’t offer live chat support. The best way to contact CenterPoint Energy is to call them at 1-800-752-8036.
CenterPoint support e-mail
To contact CenterPoint via e-mail you need to go to the CenterPoint Contact page and press the “Send an email” button.
CenterPoint Energy Help Center
- You can get more information about CenterPoint Customers on the CenterPoint Energy Customers Support page.
CenterPoint Energy Opening Hours
Monday 7am to 7pm
Tuesday 7am to 7pm
Wednesday 7am to 7pm
Thursday 7am to 7pm
Friday 7am to 7pm
Saturday closed
Sunday closed