If you need to speak to a live customer service representative in CDC customer service you need to dial 1-800-232-4636. To speak with a live agent, you need to press 1 (For English), then press 9 and stay on the line (typical waiting time is about 1-5 minutes).
Alternatively you can use the following other options available in the customer service phone menu:
- If you are a medical or healthcare professional press 1.
- If you are a member of the media press 2.
- For all other questions press 9.
- To repeat this menu press star.
CDC Customer Service Hours
Live customer service representatives from CDC are available from 8am to 8pm EST Monday-Friday, Saturday-Sunday closed. (Extended hours for novel coronavirus questions only: from 8am to 11pm EST Monday-Friday, from 9am to 5pm EST Saturday–Sunday).
CDC Customer Service Phones
- CDC customer service phone number is 1-800-232-4636. Live customer service representatives from CDC are available from 8am to 8pm EST Monday-Friday, Saturday-Sunday closed. (Extended hours for novel coronavirus questions only: from 8am to 11pm EST Monday-Friday, from 9am to 5pm EST Saturday–Sunday).
- For TTY you need to dial 1-888-232-6348.
- For Regional Poison Control Centers you need to dial 1-800-222-1222.
CDC Social Networks Customer Service
- CDC customer service could be contacted via CDC Facebook page. Typically CDC customer service representative replies within an hour.
- You can also reach CDC support via CDC Twitter page
- You can view latest CDC videos on CDC Youtube page
- You can view latest CDC photos on CDC Instagram page
CDC Live Chat Support
CDC doesn’t offer live chat support. The best way to contact CDC is to call them at 1-800-232-4636.
CDC support e-mail
To contact CDC via e-mail use the following CDC contact form
CDC Help Center
You can find more information about CDC on the CDC Info page.
CDC Opening Hours
Monday 8am to 8pm EST
Tuesday 8am to 8pm EST
Wednesday 8am to 8pm EST
Thursday 8am to 8pm EST
Friday 8am to 8pm EST
View Cdc headquarters location on a map.
Reach Real Person in Cdc by Phone, Live Chat, Social Network
Make sure that you tried multiple options when reaching customer service. If live customer service agent is not available by phone, try live chat as a shortcut. Frequently direct message via Cdc Facebook account or Cdc Twitter account may get you a customer representative quicker and sometimes even 24/7, so try it too. If you want to file a complaint or submit a positive feedback you may leave your comment or complaint under Instagram or Youtube post and in many cases the business will respond to it. For your convenience all of these customer service contact options for Cdc are provided above.
What to do if Cdc Contact Number Is Not Working?
It is typical that customer service menu options change with time. Customer support options and even contact numbers might be removed and added. If you have problems with getting a real person in Cdc customer service with instructions above please leave the comment in the comments section below and we will improve this guide. We are constantly monitoring the customer service contact numbers, e-mail and chats to make sure the instructions on How to Talk to a Live Person in CDC Customer Service are the most accurate.
If you successfully reached a live customer service agent in Cdc please leave your instructions in the comments section below so everyone can use it.