If you need to speak to a live customer service representative in Cathay Pacific customer service you need to dial 1-800-233-2742. To speak with a live agent, you need to press 3 (for other inquiries), then press 2 and stay on the line (typical waiting time is about 20-35 minutes).
Alternatively you can use the following other options available in the customer service phone menu:
- To purchase a ticket or make a new booking press 1.
- To make changes your ticket press 2.
- For all other inquiries press 3.
- To repeat this menu press 9.
- To special requests press 1.
- For other inquiries press 2.
- To repeat this menu press 9.
- To return to the main menu press star.
Cathay Pacific Customer Service Hours
Live customer service representatives from Cathay Pacific are available from 6am to 5.30pm PST Monday-Friday, from 6am to 4pm PST Saturday, Sunday closed.
Cathay Pacific Customer Service Phones
- Cathay Pacific customer service phone number is 1-800-233-2742. Live customer service representatives from Cathay Pacific are available from 6am to 5.30pm PST Monday-Friday, from 6am to 4pm PST Saturday, Sunday closed.
- For Hotel and Package enquiries you need to dial 1-833-556-6403. Live customer service representatives from Cathay Pacific are available from 6am to 5.30pm PST Monday-Friday, from 6am to 4pm PST Saturday, Sunday closed.
- For Asia Miles members you need to dial 1-866-892-2598.
- For Marco Polo Green, Silver, Gold members you need to dial 1-855-781-7104.
- For Marco Polo Diamond members you need to dial 1-855-449-7488.
- You can get all phone numbers for any locations on the Cathay Pacific Contact page.
Cathay Pacific Networks Customer Service
- Cathay Pacific customer service could be contacted via Cathay Pacific Facebook page. Typically Cathay Pacific customer service representative replies within an hour.
- You can also reach Cathay Pacific support via Cathay Pacific Twitter page
- You can view latest Cathay Pacific photos on Cathay Pacific Instagram page
- You can view latest Cathay Pacific videos on Cathay Pacific Youtube page
Cathay Pacific Live Chat Support
You can start a live chat session with a Cathay Pacific Support Agent on the Cathay Pacific Contact page by clicking a “Chat with Us” button on the bottom of the page.
Cathay Pacific support e-mail
- For Baggage Services in Boston send an e-mail to BOS#[email protected]
- For Baggage Services in Chicago send an e-mail to [email protected]
- For Baggage Services in Los Angeles send an e-mail to [email protected]
Cathay Pacific Help Center
You can get more information about Cathay Pacific on the Cathay Pacific Help page.
Cathay Pacific Opening Hours
Monday 6am to 5.30pm PST
Tuesday 6am to 5.30pm PST
Wednesday 6am to 5.30pm PST
Thursday 6am to 5.30pm PST
Friday 6am to 5.30pm PST
Saturday 6am to 4pm PST
Cathay Pacific Headquarters
View Cathay Pacific headquarters location on a map.
Reach Real Person in Cathay Pacific by Phone, Live Chat, Social Network
Make sure that you tried multiple options when reaching customer service. If live customer service agent is not available by phone, try live chat as a shortcut. Frequently direct message via Cathay Pacific Facebook account or Cathay Pacific Twitter account may get you a customer representative quicker and sometimes even 24/7, so try it too. If you want to file a complaint or submit a positive feedback you may leave your comment or complaint under Instagram or Youtube post and in many cases the business will respond to it. For your convenience all of these customer service contact options for Cathay Pacific are provided above.
What to do if Cathay Pacific Contact Number Is Not Working?
It is typical that customer service menu options change with time. Customer support options and even contact numbers might be removed and added. If you have problems with getting a real person in Cathay Pacific customer service with instructions above please leave the comment in the comments section below and we will improve this guide. We are constantly monitoring the customer service contact numbers, e-mail and chats to make sure the instructions on How to Talk to a Live Person in Cathay Pacific Customer Service are the most accurate.
If you successfully reached a live customer service agent in Cathay Pacific please leave your instructions in the comments section below so everyone can use it.