How to Talk to a Live Person in Carvana Customer Service

If you need to speak to a live customer service representative in Carvana customer service you need to dial 1-800-333-4554. To speak with a live agent, you need to stay on the line (the typical waiting time is about 1-15 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

  • If you have already made an account at press 1.
  • If you would like to learn more about selling your vehicle to Carvana press 2.
  • If you’d like to learn more about purchasing a car from Carvana press 3.

Second menu:

  • Buying vehicle from Carvana press 1.
  • For waiting on the delivery of your vehicle press 2.
  • For selling a vehicle to Carvana press 3.
  • For currently in our verification process press 4.
  • For already received delivery of your vehicle press 5.
  • If you a Carvana partnered loan officer press 6.

Carvana Customer Service Hours

Live customer service representatives from Carvana are available 24 hours a day seven days a week.

Carvana Customer Support Phones

  • Carvana Customer Support Phone is 1-800-333-4554. Live customer service representatives from Carvana are available 24 hours a day seven days a week.
  • To Make a report you need to dial 1-844-725-0682.

Carvana Social Networks Customer Service

Carvana Mailing Addresses

Investor Relations Contact:
1930 W Rio Salado Pkwy
Tempe, AZ 85281

Transfer Agent:
American Stock Transfer & Trust Company, LLC
6201 15th Avenue
Brooklyn, New York 11219

Carvana Live Chat Support

Carvana doesn’t offer live chat support. The best way to contact Carvana is to call them at 1-800-333-4554.

Carvana support e-mail

Carvana Fax Number

Carvana does not have a fax number. Instead you can use 1-800-333-4554 phone number to contact Carvana.

Carvana Help Center

Carvana Opening Hours


Carvana Headquarters

View Carvana headquarters location on a map.

Reach Real Person in Carvana by Phone, Live Chat, Social Network

Make sure that you tried multiple options when reaching customer service. If live customer service agent is not available by phone, try live chat as a shortcut. Frequently direct message via Carvana Facebook account or Carvana Twitter account may get you a customer representative quicker and sometimes even 24/7, so try it too. If you want to file a complaint or submit a positive feedback you may leave your comment or complaint under Instagram or Youtube post and in many cases the business will respond to it. For your convenience all of these customer service contact options for Carvana are provided above.

What to do if Carvana Contact Number Is Not Working?

It is typical that customer service menu options change with time. Customer support options and even contact numbers might be removed and added. If you have problems with getting a real person in Carvana customer service with instructions above please leave the comment in the comments section below and we will improve this guide. We are constantly monitoring the customer service contact numbers, e-mail and chats to make sure the instructions on How to Talk to a Live Person in Carvana Customer Service are the most accurate.

If you successfully reached a live customer service agent in Carvana please leave your instructions in the comments section below so everyone can use it.

Carvana Customer Ratings and Reviews