CarShield Customer Service Phone Number

CarShield Phone Number is 1-800-587-4162.

Business Hours for CarShield Phone:

  • Monday from 7am to 6pm CST
  • Tuesday from 7am to 6pm CST
  • Wednesday from 7am to 6pm CST
  • Thursday from 7am to 6pm CST
  • Friday from 7am to 6pm CST
  • Saturday 8am to 3pm CST
  • Sunday closed

How to Talk to a Live Person in CarShield Customer Service

If you need to speak to a live customer service representative in CarShield, dial 1-800-587-4162 and stay on the line (typical waiting time is about 1-15 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

  • If you’re calling for roadside assistance press 2.
  • If you’re calling regarding a claim on your vehicle press 3.
  • If you need to make a payment press 4.
  • If you have questions about your account or would like to speak to customer service press 5.
  • If you would like to purchase or renew coverage press 6.
  • For all other inquiries to stay on the line.

CarShield Customer Support Phones

Roadside Assistance 1-866-222-7869 24/7
Claims 1-800-859-9923 from 7am to 6pm CST Monday-Friday, from 8am to 3pm CST Saturday, Sunday closed
Payment Processing 1-800-587-4603 from 7am to 6pm CST Monday-Friday, from 8am to 3pm CST Saturday, Sunday closed
Customer Service 1-800-587-4162 from 7am to 6pm CST Monday-Friday, from 8am to 3pm CST Saturday, Sunday closed
Sales 1-800-588-8501 from 7am to 10pm CST Monday-Friday, from 8am to 7pm CST Saturday, from 8am to 5pm CST Sunday

CarShield Social Networks Customer Service

CarShield support e-mail

  • To contact CarShield via e-mail you need to go to the CarShield Contact page, fill in the form and press the “Send” button.

CarShield Live Chat Support

You can start a live chat session with a CarShield Support Agent on the CarShield Support page. To speak with a live agent, you need to press the “Chat” icon in the bottom right of your screen.

CarShield Fax Number

CarShield does not have a fax number. Instead you can use 1-800-587-4162 phone number to contact CarShield.

CarShield Help Center

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