Number for Live PersonIf you need to speak to a live customer service representative in Carrington Mortgage customer service you need to dial 1-800-561-4567. To speak with a live agent, you need to stay on the line (typical waiting time is about 1-5 minutes).
Alternatively you can use the following other options available in the customer service phone menu:
- To make an automated payment over the phone press 1.
- For information about your property taxes press 2.
- For information about your homeowners insurance press 3.
- If you are calling regarding an insurance claim settlement check you have received press 4.
- If you know the extension of the person you are trying to reach press 5.
Carrington Mortgage Customer Service Hours
Live customer service representatives from Carrington Mortgage are available from 8am to 8pm EST Monday-Friday, Saturday-Sunday closed.
Carrington Mortgage Customer Support Phones
- Carrington Mortgage Customer Support Phone is 1-800-561-4567. Live customer service representatives from Carrington Mortgage are available from 8am to 8pm EST Monday-Friday, Saturday-Sunday closed.
- For Help with a new loan you need to dial 1-888-267-0584. Live customer service representatives are available from 7am to 6pm PST Monday-Friday, Saturday-Sunday closed.
- For Question about your loan application you need to dial 1-844-563-0516.
- To Share feedback you need to dial 1-844-563-0516. Live customer service representatives are available from 8am to 8pm EST Monday-Friday, Saturday-Sunday closed.
- For Press or media inquiries you need to dial 1-866-289-4147.
- For Short Sale Department you need to dial 1-888-507-6489. Live customer service representatives are available from 10am to 8pm EST Monday-Friday, Saturday-Sunday closed.
- For Loan Counselor/Single Point of Contact (SPOC) you need to dial 1-800-790-9502.
- For Mediation Hotline you need to dial 1-866-374-4018.
- For Servicemembers Connection you need to dial 1-888-267-5474.
- For Bankruptcy you need to dial 1-800-561-4567.
Carrington Mortgage Social Networks Customer Service
- Carrington Mortgage customer service could be contacted via Carrington Mortgage Facebook page. Typically Carrington Mortgage customer service representative replies within an hour.
- You can also reach Carrington Mortgage support via Carrington Mortgage Twitter page
- You can view latest Carrington Mortgage photos on Carrington Mortgage Instagram page
- You can message a live customer service representative using Carrington Mortgage Linkedin page
Carrington Mortgage Mailing Addresses
For concern or complaint:
Consumer Complaints/MLD
PO Box 3220
Anaheim, CA 92803
Loan Counselor/Single Point of Contact (SPOC):
Carrington Mortgage Services, LLC
1600 South Douglass Road
Suites 110 & 200-A
Anaheim, CA 92806
Payment to:
Carrington Mortgage Services, LLC
P.O. Box 660586
Dallas, TX 75266-0586
For overnight mail delivery to Carrington:
Carrington Mortgage Services, LLC
Cashiering Dept. 2-270
1600 South Douglass Road, Suites 110 & 200-A
Anaheim, CA 92806
Carrington Mortgage Live Chat Support
Carrington Mortgage doesn’t offer live chat support. The best way to contact Carrington Mortgage is to call them at 1-800-561-4567.
Carrington Mortgage support e-mail
- For press or media inquiries send an e-mail to [email protected]
- For concern or complaint send an e-mail to [email protected]
- For CMS counsel needing to schedule a mediation send an e-mail to [email protected]
- For CMS counsel needing escalation for a mediation send an e-mail to [email protected]
- For Servicemembers Connection send an e-mail to [email protected]
Carrington Mortgage Fax Number
Carrington Mortgage does not have a fax number. Instead you can use 1-800-561-4567 phone number to contact Carrington Mortgage.
Carrington Mortgage Help Center
- You can get more information about Carrington Mortgage Customers on the Carrington Mortgage Customers Support page.
Carrington Mortgage Opening Hours
Monday 8am to 8pm EST
Tuesday 8am to 8pm EST
Wednesday 8am to 8pm EST
Thursday 8am to 8pm EST
Friday 8am to 8pm EST
Saturday closed
Sunday closed