If you need to speak to a live customer service representative in Carer’s Allowance Unit customer service you need to dial 0800-731-0297. To speak with a live agent, you need to press 4 (to tell us what to change your circumstances or for any other inquiries) or stay on the line (typical waiting time is about 10-20 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

• If you’re calling about the Scottish government Carer’s Allowance supplement press 1.
• To report a death or check what help may be available following the polishment press 2.
• If you wanted men’s carer’s allowance and carer’s credit press 3.
• To tell us what to change your circumstances or for any other inquiries press 4 .

Carer’s Allowance Customer Service Hours

Live customer service representatives from Carer’s Allowance are available from 8am to 6pm Monday-Friday, Saturday-Sunday closed.

Carer’s Allowance Customer Support Phones

• Carer’s Allowance Customer Support Phone is 0800-731-0297. Live customer service representatives from Carer’s Allowance are available from 8am to 6pm Monday-Friday, Saturday-Sunday closed.
• For Relay UK you need to dial 18001 then 0800-731-0297.

Carer’s Allowance Mailing Addresses

Carers Allowance Unit:
Mail Handling Site A
Wolverhampton
WV98 2AB

Carer’s Allowance Live Chat Support

Carer’s Allowance doesn’t offer live chat support. The best way to contact Carer’s Allowance is to call them at 0800-731-0297.

Carer’s Allowance support e-mail

Carer’s Allowance doesn’t offer live support via e-mail.

Carer’s Allowance UK Help Center

• You can get more information about Carer’s Allowance Customers on the Carer’s Allowance Unit Customers Support page.

Carer’s Allowance Opening Hours

Monday 8:45am to 2pm
Tuesday 10am to 2pm
Wednesday 10am to 2pm
Thursday 10am to 2pm
Friday 10am to 2pm
Saturday closed
Sunday closed