How to Talk to a Live Person in Capital One Auto Finance Customer Service

If you need to speak to a live customer service representative in Capital One Auto Finance customer service you need to dial 1-800-946-0332. To speak with a live agent, you need to press pound (if you don’t know your 13 digits account number), then enter 9 digits your social security number, enter your birthdate, after press 3 (if you calling about a loan that has been paid off) and stay on the line (typical waiting time is about 1-5 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

  • If you’re a dealership or an insurance provider press 1.
  • If you currently have an open auto loan with us press 2.
  • If you calling about a loan that has been paid off press 3.
  • If you’re interested an applying for a new auto loan press 4.
  • If you’re calling about a Capital One Credit Card or bank account press 5.
  • To hear this menu again press the star key.

Capital One Auto Finance Customer Service Hours

Live customer service representatives from Capital One Auto Finance are available from 9am to 8pm ET Monday-Friday, Saturday-Sunday closed.

Capital One Auto Finance Customer Support Phones

  • Capital One Auto Finance Customer Support Phone is 1-800-946-0332. Live customer service representatives from Capital One Auto Finance are available from 9am to 8pm ET Monday-Friday, Saturday-Sunday closed.
  • For New and Used Financing Applications you need to dial 1-800-689-1789. Live customer service representatives are available from 9am to 9pm ET Monday-Friday, from 10am to 7pm ET Saturday, Sunday closed.
  • For Auto Refinance Applications you need to dial 1-833-292-8336. Live customer service representatives are available from 9am to 9pm ET Monday-Friday, Saturday-Sunday closed.

Capital One Auto Finance Mailing Addresses

Payments:
Capital One Auto Finance
P.O. Box 60511
City of Industry, CA 91716

Overnight Payments:
Capital One Auto Finance
Attn: Payment Processing
2525 Corporate Place
2nd floor Suite #250
Monterey Park, CA 91754

Correspondence:
Capital One Auto Finance
7933 Preston Road
Plano, TX 75024-2302

Physical Damage Department:
Capital One Auto Finance
7933 Preston Road
Plano, TX 75024-2302

Capital One Auto Loan Live Chat Support

Capital One Auto Loan doesn’t offer live chat support. The best way to contact Capital One Auto Loan is to call them at 1-800-946-0332.

Capital One Auto Loan support e-mail

To contact Capital One Auto Loan via e-mail you need to go to the Capital One Auto Loan Contact page, fill in the form and press the “Submit” button.

Capital One Auto Loan Fax Number

  • Existing Customers: 1-866-722-0410
  • Correspondence: 1-866-722-0410

Capital One Auto Finance Help Center

Capital One Auto Finance Opening Hours

Monday 9am to 8pm ET
Tuesday 9am to 8pm ET
Wednesday 9am to 8pm ET
Thursday 9am to 8pm ET
Friday 9am to 8pm ET
Saturday closed
Sunday closed

Capital One Auto Finance Headquarters

View Capital One Auto Finance headquarters location on a map.

Reach Real Person in Capital One Auto Finance by Phone, Live Chat, Social Network

Make sure that you tried multiple options when reaching customer service. If live customer service agent is not available by phone, try live chat as a shortcut. Frequently direct message via Capital One Auto Finance Facebook account or Capital One Auto Finance Twitter account may get you a customer representative quicker and sometimes even 24/7, so try it too. If you want to file a complaint or submit a positive feedback you may leave your comment or complaint under Instagram or Youtube post and in many cases the business will respond to it. For your convenience all of these customer service contact options for Capital One Auto Finance are provided above.

What to do if Capital One Auto Finance Contact Number Is Not Working?

It is typical that customer service menu options change with time. Customer support options and even contact numbers might be removed and added. If you have problems with getting a real person in Capital One Auto Finance customer service with instructions above please leave the comment in the comments section below and we will improve this guide. We are constantly monitoring the customer service contact numbers, e-mail and chats to make sure the instructions on How to Talk to a Live Person in Capital One Auto Finance Customer Service are the most accurate.

If you successfully reached a live customer service agent in Capital One Auto Finance please leave your instructions in the comments section below so everyone can use it.

Capital One Auto Finance Customer Ratings and Reviews

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