If you need to speak to a live customer service representative in Brother customer service you need to dial 1-877-BROTHER (1-877-276-8437). To speak with a live agent, you need to stay on the line (typical waiting time is about 15-20 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

• For printers, multi-function machines, all-in-ones printer and scanners press 1.
• For home sewing, embroidery and cross products press 2.
• For industrial sewing products and garment printers press 3.
• For all other products press 4.

Brother Customer Service Hours

Live customer service representatives from Brother are from 9am to 9pm Monday-Friday, Saturday-Sunday closed.

Brother Customer Support Phones

• Brother Customer Support Phone is 1-877-276-8437. Live customer service representatives from Brother are from 9am to 9pm Monday-Friday, Saturday-Sunday closed.
• For Brother Customer Support in Canada you need to dial 1-877-276-8437. Live customer service representatives from Brother are from 9am to 9pm Monday-Friday, Saturday-Sunday closed.

Brother Fax Numbers

• Brother Fax Numbers is 1-901-379-1215.
• Brother Fax Numbers in Canada is 1-514-685-4898.

Brother Social Networks Customer Service

• Brother customer service could be contacted via Brother Facebook page. Typically Brother customer service representative replies within an hour.
• You can also reach Brother support via Brother Twitter page
• You can view latest Brother videos on Brother Youtube page

Brother Mailing Addresses

Printer Customer Support (In USA):
Brother International Corporation
7905 North Brother Boulevard
Bartlett, TN 38133

Printer Customer Support (In Canada):
Brother International Corporation (Canada), Ltd.
– Marketing Dept.
1, rue Hotel de Ville Dollard-des-Ormeaux, PQ, Canada H9B 3H6

Brother Live Chat Support

Brother doesn’t offer live chat support. The best way to contact Brother is to call them at 1-877-276-8437.

Brother support e-mail

• For Privacy Policy send an e-mail to [email protected]

Brother Help Center

You can find more information about Brother on the Brother Support page.

Brother Opening Hours

Monday 9am to 9pm
Tuesday 9am to 9pm
Wednesday 9am to 9pm
Thursday 9am to 9pm
Friday 9am to 9pm
Saturday closed
Sunday closed

Brother Headquarters

View Brother headquarters location on a map.

Reach Real Person in Brother by Phone, Live Chat, Social Network

Make sure that you tried multiple options when reaching customer service. If live customer service agent is not available by phone, try live chat as a shortcut. Frequently direct message via Brother Facebook account or Brother Twitter account may get you a customer representative quicker and sometimes even 24/7, so try it too. If you want to file a complaint or submit a positive feedback you may leave your comment or complaint under Instagram or Youtube post and in many cases the business will respond to it. For your convenience all of these customer service contact options for Brother are provided above.

What to do if Brother Contact Number Is Not Working?

It is typical that customer service menu options change with time. Customer support options and even contact numbers might be removed and added. If you have problems with getting a real person in Brother customer service with instructions above please leave the comment in the comments section below and we will improve this guide. We are constantly monitoring the customer service contact numbers, e-mail and chats to make sure the instructions on How to Talk to a Live Person in Brother Customer Service are the most accurate.

If you successfully reached a live customer service agent in Brother please leave your instructions in the comments section below so everyone can use it.