How to Talk to a Live Person in Box Customer Service

If you need to speak to a live customer service representative in Box customer service you need to dial 0121-202-0000. To speak with a live agent, you need to press 5 (for any other inquiries) and stay on the line (the typical waiting time is about 10-20 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

  • If you inquire about shipping information press 1.
  • If you have a damaged item or want to return an item press 2.
  • If you want to talk to someone about a cube custom-built gaming PCs press 3.
  • For an advance departments press 4.
  • For any other enquiries press 5.

Box Customer Service Hours

Live customer service representatives from Box are available from 10am to 5pm Monday-Friday, Saturday-Sunday closed.

Box Customer Support Phones

  • Box Customer Support Phone is 0121-202-0000. Live customer service representatives from Box are available from 10am to 5pm Monday-Friday, Saturday-Sunday closed.
  • You can get all product customer service phone numbers on the Box Contact page.

Box Social Networks Customer Service

  • Box customer service could be contacted via Box UK Facebook page. Typically Box customer service representative replies within an hour. Live customer service representatives are available from 9am to 5:30pm Monday-Friday, from 10am to 4pm Saturday, Sunday closed.
  • You can also reach Box support via Box Twitter page. Live customer service representatives are available from 9am to 5pm Monday-Friday, Saturday-Sunday closed.
  • You can view latest Box photos on Box Instagram page
  • You can view latest Box videos on Box Youtube page
  • You can message a live customer service representative using Box Linkedin page

Box Mailing Addresses

Box Limited
First Avenue
Minworth
Sutton Coldfield
Near Birmingham
B76 1BA

Box Live Chat Support

You can start a live chat session with a Box Support Agent on the Box Support page. To speak with a live agent, you need to press the “LIVE CHAT” button in the bottom right of your screen. Chat is available from 10am to 5pm
Monday-Friday, Saturday-Sunday closed.

Box support e-mail

Box UK Help Center

Box Opening Hours

Monday 10am to 5pm
Tuesday 10am to 5pm
Wednesday 10am to 5pm
Thursday 10am to 5pm
Friday 10am to 5pm
Saturday closed
Sunday closed

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