If you need to speak to a live customer service representative in Box customer service you need to dial 0121-202-0000. To speak with a live agent, you need to press 5 (for any other inquiries) and stay on the line (the typical waiting time is about 10-20 minutes).
Alternatively you can use the following other options available in the customer service phone menu:
- If you inquire about shipping information press 1.
- If you have a damaged item or want to return an item press 2.
- If you want to talk to someone about a cube custom-built gaming PCs press 3.
- For an advance departments press 4.
- For any other enquiries press 5.
Box Customer Service Hours
Live customer service representatives from Box are available from 10am to 5pm Monday-Friday, Saturday-Sunday closed.
Box Customer Support Phones
- Box Customer Support Phone is 0121-202-0000. Live customer service representatives from Box are available from 10am to 5pm Monday-Friday, Saturday-Sunday closed.
- You can get all product customer service phone numbers on the Box Contact page.
Box Social Networks Customer Service
- Box customer service could be contacted via Box UK Facebook page. Typically Box customer service representative replies within an hour. Live customer service representatives are available from 9am to 5:30pm Monday-Friday, from 10am to 4pm Saturday, Sunday closed.
- You can also reach Box support via Box Twitter page. Live customer service representatives are available from 9am to 5pm Monday-Friday, Saturday-Sunday closed.
- You can view latest Box photos on Box Instagram page
- You can view latest Box videos on Box Youtube page
- You can message a live customer service representative using Box Linkedin page
Box Mailing Addresses
Box Live Chat Support
You can start a live chat session with a Box Support Agent on the Box Support page. To speak with a live agent, you need to press the “LIVE CHAT” button in the bottom right of your screen. Chat is available from 10am to 5pm
Monday-Friday, Saturday-Sunday closed.
Box support e-mail
- To contact Box support send an e-mail to [email protected]
- For UK domain abuse send an e-mail to [email protected]
Box UK Help Center
- You can get more information about Box Customers on the Box Customers Support page.
Box Opening Hours
Monday 10am to 5pm
Tuesday 10am to 5pm
Wednesday 10am to 5pm
Thursday 10am to 5pm
Friday 10am to 5pm
View Box headquarters location on a map.
Reach Real Person in Box by Phone, Live Chat, Social Network
Make sure that you tried multiple options when reaching customer service. If live customer service agent is not available by phone, try live chat as a shortcut. Frequently direct message via Box Facebook account or Box Twitter account may get you a customer representative quicker and sometimes even 24/7, so try it too. If you want to file a complaint or submit a positive feedback you may leave your comment or complaint under Instagram or Youtube post and in many cases the business will respond to it. For your convenience all of these customer service contact options for Box are provided above.
What to do if Box Contact Number Is Not Working?
It is typical that customer service menu options change with time. Customer support options and even contact numbers might be removed and added. If you have problems with getting a real person in Box customer service with instructions above please leave the comment in the comments section below and we will improve this guide. We are constantly monitoring the customer service contact numbers, e-mail and chats to make sure the instructions on How to Talk to a Live Person in Box Customer Service are the most accurate.
If you successfully reached a live customer service agent in Box please leave your instructions in the comments section below so everyone can use it.