If you need to speak to a live customer service representative in Boots customer service you need to dial 0345-070-8090. To speak with a live agent, you need to press 5 (for anything else), then press 7 (forgot about a gift card or any other queries) and stay on the line (typical waiting time is about 5-10 minutes).
Alternatively you can use the following other options available in the customer service phone menu:
- For online orders, deliveries, an order and collect press 1.
- For opticians or hearing care press 2.
- For pharmacy appointments press 3.
- If you are calling in regards to your advantage card press 4.
- For anything else press 5.
Boots Customer Service Hours
Live customer service representatives from Boots are available from 8:30am to 7pm Monday-Friday, from 8:45am to 5pm Saturday-Sunday.
Boots Customer Support Phones
- Boots Customer Support Phone is 0345-070-8090. Live customer service representatives from Boots are available from 8:30am to 7pm Monday-Friday, from 8:45am to 5pm Saturday-Sunday.
- For Store and pharmacy enquiries you need to dial 0345-070-8090.
- For Boots.com enquiries you need to dial 0345-609-0055.
- For Boots Photo enquiries you need to dial 01926-463-605.
- For Contact Lens Rewards Scheme you need to dial 0345-603-2020.
- For Boots Hearingcare you need to dial 0345-270-0999.
- For Boots Advantage Card enquiries you need to dial 0345-124-4545.
- For Online pharmacy services you need to dial 0345-121-9040.
Boots Social Networks Customer Service
- Boots customer service could be contacted via Boots UK Facebook page. Typically Boots customer service representative replies within an hour.
- You can view latest Boots photos on Boots UK Instagram page
- You can view latest Boots videos on Boots UK Youtube page
- You can message a live customer service representative using Boots UK Linkedin page
Boots Live Chat Support
You can start a live chat session with a Boots Support Agent on the Boots Support page. To speak with a live agent, you need to press the “Chat” icon in the bottom right of your screen.
Boots support e-mail
- For queries send an e-mail to boots.customercare_te[email protected]
- For Contact Lens Reward Scheme queries send an e-mail to [email protected]
Boots UK Help Center
- You can get more information about Boots Customers on the Boots Customers Support page.
Boots Opening Hours
You can find more information about Boots opening hours on the Boots Stores Locator Page.
Reach Real Person in Boots by Phone, Live Chat, Social Network
Make sure that you tried multiple options when reaching customer service. If live customer service agent is not available by phone, try live chat as a shortcut. Frequently direct message via Boots Facebook account or Boots Twitter account may get you a customer representative quicker and sometimes even 24/7, so try it too. If you want to file a complaint or submit a positive feedback you may leave your comment or complaint under Instagram or Youtube post and in many cases the business will respond to it. For your convenience all of these customer service contact options for Boots are provided above.
What to do if Boots Contact Number Is Not Working?
It is typical that customer service menu options change with time. Customer support options and even contact numbers might be removed and added. If you have problems with getting a real person in Boots customer service with instructions above please leave the comment in the comments section below and we will improve this guide. We are constantly monitoring the customer service contact numbers, e-mail and chats to make sure the instructions on How to Talk to a Live Person in Boots Customer Service are the most accurate.
If you successfully reached a live customer service agent in Boots please leave your instructions in the comments section below so everyone can use it.