If you need to speak to a live customer service representative in Black Hills Energy customer service you need to dial 1-888-890-5554. To speak with a live agent, you need to press 1 (to make a payment, account or billing questions), then press 9 (to speak with an agent) and stay on the line (typical waiting time is about 1-10 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

• To make a payment, account or billing questions press 1.
• For new construction or to start, stop or transfer your energy service press 2.
• To discuss your protection plan or for appliance repairs press 3.
• For additional options press 4.
• To repeat this information press 7.

Black Hills Energy Customer Service Hours

Live customer service representatives from Black Hills Energy are available from 7am to 6:30pm MT Monday-Friday, Saturday-Sunday closed.

Black Hills Energy Customer Support Phones

• Black Hills Energy Customer Support Phone is 1-888-890-5554. Live customer service representatives from Black Hills Energy are available from 7am to 6:30pm MT Monday-Friday, Saturday-Sunday closed.
• For Media relations you need to dial 1-888-242-3969.
• For Investor Relations Contact you need to dial 1-605-721-1700.

Black Hills Energy Social Networks Customer Service

• Black Hills Energy customer service could be contacted via Black Hills Energy Facebook page. Typically Black Hills Energy customer service representative replies within an hour.
• You can also reach Black Hills Energy support via Black Hills Energy Twitter page
• You can view latest Black Hills Energy photos on Black Hills Energy Instagram page
• You can view latest Black Hills Energy videos on Black Hills Energy Youtube page
• You can message a live customer service representative using Black Hills Energy Linkedin page

Black Hills Energy Mailing Addresses

Black Hills Energy:
P.O. Box 6001
Rapid City, SD 57709-6001

Black Hills Energy Live Chat Support

You can start a live chat session with a Black Hills Energy Support Agent on the Black Hills Energy Support page. To speak with a live agent, you need to press the “Chat” icon in the bottom left of your screen.

Black Hills Energy support e-mail

• To contact Black Hills Energy via e-mail you need to go to the Black Hills Energy Contact page, fill in the form and press the “Submit” button.
• For Investor Relations Contact send an e-mail to [email protected]

Black Hills Energy Fax Number

Black Hills Energy does not have a fax number. Instead you can use 1-888-890-5554 phone number to contact Black Hills Energy.

Black Hills Energy Help Center

• You can get more information about Black Hills Energy Customers on the Black Hills Energy Customers Support page.

Black Hills Energy Opening Hours

Monday 7am to 6:30pm MT
Tuesday 7am to 6:30pm MT
Wednesday 7am to 6:30pm MT
Thursday 7am to 6:30pm MT
Friday 7am to 6:30pm MT
Saturday closed
Sunday closed

Black Hills Energy Headquarters

View Black Hills Energy headquarters location on a map.

Reach Real Person in Black Hills Energy by Phone, Live Chat, Social Network

Make sure that you tried multiple options when reaching customer service. If live customer service agent is not available by phone, try live chat as a shortcut. Frequently direct message via Black Hills Energy Facebook account or Black Hills Energy Twitter account may get you a customer representative quicker and sometimes even 24/7, so try it too. If you want to file a complaint or submit a positive feedback you may leave your comment or complaint under Instagram or Youtube post and in many cases the business will respond to it. For your convenience all of these customer service contact options for Black Hills Energy are provided above.

What to do if Black Hills Energy Contact Number Is Not Working?

It is typical that customer service menu options change with time. Customer support options and even contact numbers might be removed and added. If you have problems with getting a real person in Black Hills Energy customer service with instructions above please leave the comment in the comments section below and we will improve this guide. We are constantly monitoring the customer service contact numbers, e-mail and chats to make sure the instructions on How to Talk to a Live Person in Black Hills Energy Customer Service are the most accurate.

If you successfully reached a live customer service agent in Black Hills Energy please leave your instructions in the comments section below so everyone can use it.