Number for Live PersonIf you need to speak to a live customer service representative in Black Hills Energy customer service you need to dial 1-888-890-5554. To speak with a live agent, you need to press 1 (to make a payment, account or billing questions), then press 9 (to speak with an agent) and stay on the line (typical waiting time is about 1-10 minutes).
Alternatively you can use the following other options available in the customer service phone menu:
- To make a payment, account or billing questions press 1.
- For new construction or to start, stop or transfer your energy service press 2.
- To discuss your protection plan or for appliance repairs press 3.
- For additional options press 4.
- To repeat this information press 7.
Black Hills Energy Customer Service Hours
Live customer service representatives from Black Hills Energy are available from 7am to 6:30pm MT Monday-Friday, Saturday-Sunday closed.
Black Hills Energy Customer Support Phones
- Black Hills Energy Customer Support Phone is 1-888-890-5554. Live customer service representatives from Black Hills Energy are available from 7am to 6:30pm MT Monday-Friday, Saturday-Sunday closed.
- For Media relations you need to dial 1-888-242-3969.
- For Investor Relations Contact you need to dial 1-605-721-1700.
Black Hills Energy Social Networks Customer Service
- Black Hills Energy customer service could be contacted via Black Hills Energy Facebook page. Typically Black Hills Energy customer service representative replies within an hour.
- You can also reach Black Hills Energy support via Black Hills Energy Twitter page
- You can view latest Black Hills Energy photos on Black Hills Energy Instagram page
- You can view latest Black Hills Energy videos on Black Hills Energy Youtube page
- You can message a live customer service representative using Black Hills Energy Linkedin page
Black Hills Energy Mailing Addresses
Black Hills Energy:
P.O. Box 6001
Rapid City, SD 57709-6001
Black Hills Energy Live Chat Support
You can start a live chat session with a Black Hills Energy Support Agent on the Black Hills Energy Support page. To speak with a live agent, you need to press the “Chat” icon in the bottom left of your screen.
Black Hills Energy support e-mail
- To contact Black Hills Energy via e-mail you need to go to the Black Hills Energy Contact page, fill in the form and press the “Submit” button.
- For Investor Relations Contact send an e-mail to [email protected]
Black Hills Energy Fax Number
Black Hills Energy does not have a fax number. Instead you can use 1-888-890-5554 phone number to contact Black Hills Energy.
Black Hills Energy Help Center
- You can get more information about Black Hills Energy Customers on the Black Hills Energy Customers Support page.
Black Hills Energy Opening Hours
Monday 7am to 6:30pm MT
Tuesday 7am to 6:30pm MT
Wednesday 7am to 6:30pm MT
Thursday 7am to 6:30pm MT
Friday 7am to 6:30pm MT
Saturday closed
Sunday closed