How to Talk to a Live Person in BJ’s Customer Service

If you need to speak to a live customer service representative in BJ’s customer service you need to dial 1-800-257-2582. To speak with a live agent, you need to say your BJ’s Membership Card number or BJ’s Credit Card number or say “I don’t have one” and stay on the line (typical waiting time is about 1-5 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

  • Say “Find my order status”, “Locate club”, etc.

BJ’s Customer Service Hours

Live customer service representatives from BJ’s are available from 8am to 7pm ET Monday-Friday, from 8am to 6pm ET Saturday, from 12pm to 6pm ET Sunday.

BJ’s Customer Support Phones

  • BJ’s Customer Support Phone is 1-800-257-2582. Live customer service representatives from BJ’s are available from 8am to 7pm ET Monday-Friday, from 8am to 6pm ET Saturday, from 12pm to 6pm ET Sunday.

BJ’s Wholesale Club Social Networks Customer Service

BJ’s Live Chat Support

You can start a live chat session with a BJ’s Support Agent on the BJ’s Support page. To speak with a live agent, you need to press the “Chat” button in the bottom right of your screen.

BJ’s support e-mail

  • To contact BJ’s via e-mail you need to go to the BJ’s support page, press the “Email”, fill in the form and press the “Send” button.

BJ’s Fax Number

BJ’s does not have a fax number. Instead you can use 1-800-257-2582 phone number to contact BJ’s.

BJ’s Help Center

BJ’s Opening Hours

You can find more information about BJ’s opening hours on the BJ’s Club Locator Page.

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