If you need to speak to a live customer service representative in Big Lots customer service you need to dial 1-866-BIG-LOTS (1-866-244-5687). To speak with a live agent, you need to press 2 and stay on the line (typical waiting time is about 1-3 minutes).
Alternatively you can use the following other options available in the customer service phone menu:
- If you are calling for rewards program assistance press 1.
- For store support or related inquiries press 2.
- For online support press 3.
- For locating a Big Lots store near you press 4.
- To repeat the main menu press pound.
Big Lots Customer Service Hours
Live customer service representatives from Big Lots are available from 8am to 10pm EST Monday-Friday, from 8am to 8pm EST Saturday-Sunday.
Big Lots Phone Customer Service
- Big Lots customer service phone number is 1-866-BIG-LOTS (1-866-244-5687). Live customer service representatives from Big Lots are available from 8am to 10pm EST Monday-Friday, from 8am to 8pm EST Saturday-Sunday.
Big Lots Social Networks Customer Service
- Big Lots customer service could be contacted via Big Lots Facebook page. Typically Big Lots customer service representative replies within an hour.
- You can also reach Big Lots support via Big Lots Twitter page.
- You can view latest Big Lots photos on Big Lots Instagram page.
- You can view latest Big Lots videos on Big Lots Youtube page.
Big Lots Live Chat Support
You can start a live chat session with a Big Lots Support Agent on the Big Lots Contact page by clicking “Chat Now” orange button.
Big Lots support e-mail
To contact Big Lots via e-mail use following Big Lots contact form.
Big Lots Help Center
You can find more information about Big Lots on the Big Lots Help Center page.
Big Lots Opening Hours
You can find more information about Big Lots opening hours on the Big Lots Home Page by clicking “Please Choose Store”.
Big Lots Headquarters
View Big Lots headquarters location on a map.
Reach Real Person in Big Lots by Phone, Live Chat, Social Network
Make sure that you tried multiple options when reaching customer service. If live customer service agent is not available by phone, try live chat as a shortcut. Frequently direct message via Big Lots Facebook account or Big Lots Twitter account may get you a customer representative quicker and sometimes even 24/7, so try it too. If you want to file a complaint or submit a positive feedback you may leave your comment or complaint under Instagram or Youtube post and in many cases the business will respond to it. For your convenience all of these customer service contact options for Big Lots are provided above.
What to do if Big Lots Contact Number Is Not Working?
It is typical that customer service menu options change with time. Customer support options and even contact numbers might be removed and added. If you have problems with getting a real person in Big Lots customer service with instructions above please leave the comment in the comments section below and we will improve this guide. We are constantly monitoring the customer service contact numbers, e-mail and chats to make sure the instructions on How to Talk to a Live Person in Big Lots Customer Service are the most accurate.
If you successfully reached a live customer service agent in Big Lots please leave your instructions in the comments section below so everyone can use it.