If you need to speak to a live customer service representative in BECU customer service you need to dial 1-800-233-2328. To speak with a live agent, you need to say “representative” and stay on the line (typical waiting time is about 1-10 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

• For a wire transfer request press 1.
• For credit cards, loans or to make a payment press 2.
• For support with online or mobile banking including password reset press 3.
• For business services press 4.
• For questions about your checking, savings, debit card or anything else remain on the line.

BECU Customer Service Hours

Live customer service representatives from BECU are available from 7am to 7pm Monday-Friday, from 9am to 1pm Saturday, Sunday closed.

BECU Customer Support Phones

• BECU Customer Support Phone is 1-800-233-2328 or 1-206-439-5700 (locally). Live customer service representatives from BECU are available from 7am to 7pm Monday-Friday, from 9am to 1pm Saturday, Sunday closed.
• For Business Members you need to dial 1-800-704-8080. Live customer service representatives are available from 7am to 7pm Monday-Friday, from 9am to 1pm Saturday, Sunday closed.
• For Member Loans or Credit Cards: New Applications and Status Inquiries you need to dial 1-844-232-8562.
• For Telephone Banking you need to dial 1-800-233-2328. Live customer service representatives are available 24 hours a day seven days a week.
• For Lost, Stolen or Fraudulent Charges on Visa Card you need to dial 1-800-233-2328. Live customer service representatives are available from 7am to 7pm Monday-Friday, from 9am to 1pm Saturday, Sunday closed.
• For Lost, Stolen or Fraudulent Charges on Debit Card you need to dial 1-800-233-2328. Live customer service representatives are available from 7am to 7pm Monday-Friday, from 9am to 1pm Saturday, Sunday closed.
• For Accessibility Assistance you need to dial 1-877-354-7865. Live customer service representatives are available from 7am to 7pm Monday-Friday, from 9am to 1pm Saturday, Sunday closed.

BECU Social Networks Customer Service

• BECU customer service could be contacted via BECU Facebook page. Typically BECU customer service representative replies within an hour.
• You can also reach BECU support via BECU Twitter page
• You can view latest BECU photos on BECU Instagram page
• You can view latest BECU videos on BECU Youtube page
• You can message a live customer service representative using BECU Linkedin page

BECU Mailing Addresses

Visa Payments:
BECU
P.O. BOX 84707
Seattle, WA 98124

Mortgage Payments:
Attn: Central Loan Administration
BECU P.O.Box 986
Newark, NJ 07184-0986

BECU Deposits:
BECU M/S 1085-2
P.O.Box 34044
Seattle, WA 98124

Other Loan Payments and Correspondence:
BECU
P.O.Box 97050
Seattle, WA 98124-9750

Dealer and Third Party Loan Payoffs:
BECU M/S 1080-2
P.O.Box 97050
Seattle, WA 98124-9750

BECU Live Chat Support

BECU doesn’t offer live chat support. The best way to contact BECU is to call them at 1-800-233-2328.

BECU support e-mail

• For BECU Media Inquiries send an e-mail to [email protected]

BECU Fax Number

BECU does not have a fax number. Instead you can use 1-800-233-2328 phone number to contact BECU.

BECU Help Center

• You can get more information about BECU Customers on the BECU Customers Support page.

BECU Opening Hours

Monday 7am to 7pm
Tuesday 7am to 7pm
Wednesday 7am to 7pm
Thursday 7am to 7pm
Friday 7am to 7pm
Saturday 9am to 1pm
Sunday closed

Becu Headquarters

View Becu headquarters location on a map.

Reach Real Person in Becu by Phone, Live Chat, Social Network

Make sure that you tried multiple options when reaching customer service. If live customer service agent is not available by phone, try live chat as a shortcut. Frequently direct message via Becu Facebook account or Becu Twitter account may get you a customer representative quicker and sometimes even 24/7, so try it too. If you want to file a complaint or submit a positive feedback you may leave your comment or complaint under Instagram or Youtube post and in many cases the business will respond to it. For your convenience all of these customer service contact options for Becu are provided above.

What to do if Becu Contact Number Is Not Working?

It is typical that customer service menu options change with time. Customer support options and even contact numbers might be removed and added. If you have problems with getting a real person in Becu customer service with instructions above please leave the comment in the comments section below and we will improve this guide. We are constantly monitoring the customer service contact numbers, e-mail and chats to make sure the instructions on How to Talk to a Live Person in BECU Customer Service are the most accurate.

If you successfully reached a live customer service agent in Becu please leave your instructions in the comments section below so everyone can use it.