If you need to speak to a live customer service representative in Blue Cross and Blue Shield of Texas customer service you need to dial 1-888-697-0683. To speak with a live agent, you need to stay on the line (typical waiting time is about 20-30 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

• If you are calling to check the status of your application say “Status” or press 1.
• If you are an existing member or have recently enrolled say “Member” or press 2.
• For questions about becoming a new Blue Cross Blue Shield member say “New” or press 3.
• If you are calling as a healthcare professional say “Healthcare professional” or press 4.
• If you are calling as a producer say “Producer” or press 5.

BCBS of Texas Customer Service Hours

Live customer service representatives from BCBS of Texas are available from 7am to 8pm CST Monday-Friday, from 8am to 5pm CST Saturday, Sunday closed.

BCBS of Texas Customer Support Phones

• BCBS of Texas Customer Support Phone is 1-888-697-0683. Live customer service representatives from BCBS of Texas are available from 7am to 8pm CST Monday-Friday, from 8am to 5pm CST Saturday, Sunday closed.
• For Under 65 New Enrollment you need to dial 1-800-531-4456. Live customer service representatives from BCBS of Texas are available from 8am to 8pm CST Monday-Friday, from 8am to 6pm CST Saturday, from 10am to 2pm CT Sunday.
• For Under 65 Customer Service you need to dial 1-888-697-0683. Live customer service representatives from BCBS of Texas are available from 7am to 8pm CST Monday-Friday, from 8am to 5pm CST Saturday, Sunday closed.
• For Medicare Supplement Customer Service you need to dial 1-877-384-9307.
• For Dental Indemnity USA you need to dial 1-800-820-9994.
• For PPO/POS/Indemnity Plans and Dental you need to dial 1-800-521-2227. Live customer service representatives from BCBS of Texas are available from 8am to 8pm CST Monday-Sunday.
• For HMO Blue Texas Plans you need to dial 1-877-299-2377. Live customer service representatives from BCBS of Texas are available from 8am to 8pm CST Monday-Sunday.
• For HealthSelect of Texas Consumer Directed HealthSelect you need to dial 1-800-252-8039. Live customer service representatives from BCBS of Texas are available from 7am to 7pm CST Monday-Friday, from 7am to 3pm CST Saturday, Sunday closed.
• For BCBSTX Behavioral Health you need to dial 1-800-528-7264. Live customer service representatives from BCBS of Texas are available from 8am to 6pm CST Monday-Friday, Saturday-Sunday closed.
• For Magellan Behavioral Health you need to dial 1-800-729-2422. Live customer service representatives from BCBS of Texas are available from 8am to 6pm CST Monday-Friday, Saturday-Sunday closed.
• For Membership Department you need to dial 1-800-445-2227.
• For Human Resources Inquiries you need to dial 1-866-977-7378.
• For Amarillo Sales Office you need to dial 1-806-371-3000 or 1-800-403-4650.
• For Austin Sales Office you need to dial 1-800-336-5696.
• For Beaumont Sales Office you need to dial 1-409-896-0100.
• For Corpus Christi Sales Office you need to dial 1-361-878-1600 or 1-800-442-1685.
• For Dallas/Fort Worth Sales Office you need to dial 1-800-399-5831.
• For Houston Sales Office you need to dial 1-713-354-7000.
• For Lubbock Sales Office you need to dial 1-800-399-5831.
• For San Antonio Sales Office you need to dial 1-210-558-5100.
• For Tyler Sales Office you need to dial 1-800-259-3668.
• For Sales Questions and Additional Plan Information you need to dial 1-888-731-0406.

BCBS of Texas Social Networks Customer Service

• BCBS of Texas customer service could be contacted via BCBS of Texas Facebook page. Typically BCBS of Texas customer service representative replies within an hour.
• You can also reach BCBS of Texas support via BCBS of Texas Twitter page
• You can view latest BCBS of Texas videos on BCBS of Texas Youtube page

BCBS of Texas Mailing Addresses

Blue Cross and Blue Shield of Texas:
1001 E. Lookout Drive
Richardson, Texas 75082

Claims and Correspondence:
Blue Cross and Blue Shield of Texas
P.O. Box 660044
Dallas, TX 75266-0044

BCBS of Texas Live Chat Support

You can start a live chat session with a BCBS of Texas Customer Support Agent on the BCBS of Texas page by clicking the “Ask IVY our virtual assistant” button.

BCBS of Texas support e-mail

• To contact BCBS of Texas via e-mail you need to go to the BCBS of Texas Support page, scroll down, then press “Ask Question”, fill in the form and press the “Submit” button.
• For Media questions send an e-mail to [email protected]

BCBS of Texas Help Center

You can find more information about BCBS of Texas on the BCBS of Texas Support page.

BCBS of Texas Opening Hours

Monday 7am to 8pm CST
Tuesday 7am to 8pm CST
Wednesday 7am to 8pm CST
Thursday 7am to 8pm CST
Friday 7am to 8pm CST
Saturday 8am to 5pm CST
Sunday closed

Bcbs Of Texas Headquarters

View Bcbs Of Texas headquarters location on a map.

Reach Real Person in Bcbs Of Texas by Phone, Live Chat, Social Network

Make sure that you tried multiple options when reaching customer service. If live customer service agent is not available by phone, try live chat as a shortcut. Frequently direct message via Bcbs Of Texas Facebook account or Bcbs Of Texas Twitter account may get you a customer representative quicker and sometimes even 24/7, so try it too. If you want to file a complaint or submit a positive feedback you may leave your comment or complaint under Instagram or Youtube post and in many cases the business will respond to it. For your convenience all of these customer service contact options for Bcbs Of Texas are provided above.

What to do if Bcbs Of Texas Contact Number Is Not Working?

It is typical that customer service menu options change with time. Customer support options and even contact numbers might be removed and added. If you have problems with getting a real person in Bcbs Of Texas customer service with instructions above please leave the comment in the comments section below and we will improve this guide. We are constantly monitoring the customer service contact numbers, e-mail and chats to make sure the instructions on How to Talk to a Live Person in Blue Cross and Blue Shield of Texas Customer Service are the most accurate.

If you successfully reached a live customer service agent in Bcbs Of Texas please leave your instructions in the comments section below so everyone can use it.