How to Talk to a Live Person in Bath & Body Works Customer Service

If you need to speak to a live customer service representative in Bath & Body Works customer service you need to dial 1-800-756-5005. To speak with a live agent, you need to press 1 (for English), then press 2 (to contact a representative) and stay on the line (typical waiting time is about 1-2 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

  • To place an order press 1.
  • To inquire about our products or for customer service press 2.
  • To check the status of your previously placed order press 3.
  • For store related comments or inquiries press 4.
  • To inquire about or to place an order with our corporate gifting program press 5.
  • To repeat these options press star.

Bath & Body Works Customer Service Hours

Live customer service representatives from Bath & Body Works are available from 6am to 2am ET Monday-Sunday.

Bath & Body Works Customer Service Phones

  • Bath & Body Works customer service phone number is 1-800-756-5005. Live customer service representatives from Bath & Body Works are available from 6am to 2am ET Monday-Sunday.
  • For online customer care you need to dial 1-877-832-9272.
  • For store customer care you need to dial 1-800-395-1001.
  • For accessibility support you need to dial 1-800-531-4504.

Bath & Body Works Social Networks Customer Service

Bath & Body Works Mailing Addresses

Bath & Body Works:
7 Limited Parkway East
Reynoldsburg, OH 43068

Bath & Body Works Live Chat Support

You can start a live chat session with a Bath & Body Works Support Agent on the Bath & Body Works Customer Care page by clicking the “Live Chat” blue link. Chat is available from 8am to 12am EST Monday-Sunday.

Bath & Body Works support e-mail

Bath & Body Works Help Center

You can get more information about Bath & Body Works on the Bath & Body Works Customer Care page.

Bath & Body Works Opening Hours

You can find more information about Bath & Body Works opening hours on the Bath & Body Works Locations Page.

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