How to Talk to a Live Person in Bank of the West Customer Service

If you need to speak to a live customer service representative in Bank of the West customer service you need to dial 1-800-488-2265. To speak with a live agent, you need to press 0, then press 5 (for all other inquiries) and stay on the line (typical waiting time is about 7-15 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

  • For checking account information including the debit card overdraft service or Goldline press 1.
  • For service account information press 2.
  • For online and mobile banking support including mobile wallets press 3.
  • To apply for a new loan or credit card, for information on existing loans, lines of credit, automobile leases or for mortgage information press 4.
  • To transfer funds press 5.
  • To verify funds on a Bank of the West check press 6.
  • For credit card information press 7.
  • To change your debit, ATM or credit card PIN press 8.
  • To speak with a telephone banking representative press 0.
  • To end this call press star.

Bank of the West Customer Service Hours

Live customer service representatives from Bank of the West are available from 4am to 10pm PST Monday-Friday, from 5am to 10pm PST Saturday-Sunday.

Bank of the West Customer Service Phones

  • Bank of the West customer service phone number is 1-800-488-2265. Live customer service representatives from Bank of the West are available from 4am to 10pm PST Monday-Friday, from 5am to 10pm PST Saturday-Sunday.
  • To schedule a branch appointment you need to dial 1-844-222-2689. Live customer service representatives from Bank of the West are available from 4am to 10pm PST Monday-Friday, from 5am to 10pm PST Saturday-Sunday.

Bank of the West Social Networks Customer Service

Bank of the West Live Chat Support

You can start a live chat session with a Bank of the West Support Agent on the Bank of the West Customer Service page by clicking a “CHAT” green button on the bottom of the page.

Bank of the West support e-mail

Bank of the West doesn’t offer live support via e-mail. The best way to contact Bank of the West is to call them at 1-800-488-2265.

Bank of the West Help Center

You can get more information about Bank of the West on the Bank of the West Help page.

Bank of the West Opening Hours

You can get more information about Bank of the West opening hours on the Bank of the West Page by clicking a “Locations” button on the top of the page.

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