In order to speak to a live person in Bank of America customer service you need to dial 1-800-432-1000 (if you’re calling international dial +1-315-724-4022). If you’re calling about credit card problems you need to dial 1-757-677-4701 to speak to a live operator right away. For debit card issues dial +1-315-724-4022 which connects you to the same automated system as 1-800-432-1000. Please not that live support is available Monday-Friday from 8am to 11pm EST and Saturday-Sunday from 8am to 8pm EST. Automated customer support system is available 24/7.
When you dial 1-800-432-1000 you will be asked to enter your telephone access ID, card or account number. You can proceed by entering it and then saying a service you require. Bank of America uses voice recognition system for their automated support system. Alternatively, if you have problems with automated voice recognition system or want to quickly get to a customer support just press # when systems ask for your account number. You need to press # four times and you will get to the menu with following options.
- Lost or stolen press 9
- Checking or savings press 1
- Business press 2
- Credit card press 3
- Online banking press 4
- Mortgage press 5
- For more options press 6
You can choose your preferred option from this menu. After that, you may be asked to enter information like your account number or card number. Once you enter it you will be connected to Bank of America live person customer service.
If you don’t hear an option that you need in this menu press 6 to hear options from the following menu:
- Loan or home equity press 1
- CD press 2
- IRA press 3
- Brokerage press 4
- Dispute a transaction press 5
- Something else press 6
Bank Of America Customer Service Options
Bank of America Mailing Address
Bank of America
PO Box 25118
Tampa, FL 33622-5118
Bank of America Live Chat
In order to start live chat session with Bank of America live representative you need to sign in to online banking and select chat option.
Bank of America Customer Service FAQ
Contact Bank of America customer Service and browse FAQ via Bank of America contact and FAQ page
Bank of America Customer Service Phone Numbers
- Customer service 1-800-432-1000
- International customer service +1-315-724-4022
Live support hours: Monday-Friday from 8am to 11pm EST and Saturday-Sunday from 8am to 8pm EST
- Credit card issues 1-757-677-4701
- Debit card issues 1-315-724-4022
Bank Of America Headquarters
Reach Real Person in Bank Of America by Phone, Live Chat, Social Network
Make sure that you tried multiple options when reaching customer service. If live customer service agent is not available by phone, try live chat as a shortcut. Frequently direct message via Bank Of America Facebook account or Bank Of America Twitter account may get you a customer representative quicker and sometimes even 24/7, so try it too. If you want to file a complaint or submit a positive feedback you may leave your comment or complaint under Instagram or Youtube post and in many cases the business will respond to it. For your convenience all of these customer service contact options for Bank Of America are provided above.
What to do if Bank Of America Contact Number Is Not Working?
It is typical that customer service menu options change with time. Customer support options and even contact numbers might be removed and added. If you have problems with getting a real person in Bank Of America customer service with instructions above please leave the comment in the comments section below and we will improve this guide. We are constantly monitoring the customer service contact numbers, e-mail and chats to make sure the instructions on Talk to a Live Person in Bank of America Customer Service are the most accurate.
If you successfully reached a live customer service agent in Bank Of America please leave your instructions in the comments section below so everyone can use it.