How to Talk to a Live Person in Arizona Unemployment Insurance Benefits Customer Service

If you need to speak to a live customer service representative in Arizona Unemployment customer service you need to dial 1-877-600-2722. To speak with a live agent, you need to press 2 (if you are a claimant), then press 1 (for English), after press 1 (if you have not yet filed a claim for unemployment) and stay on the line (typical waiting time is about 15-50 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

  • If you are a claimant press 2.
  • If you are an employee press 3.

If you press 1 in the above menu you will get the following sub-menu:

  • If you have not yet filed a claim for unemployment press 1.
  • If you have already filed a claim for unemployment press 2.

Arizona Unemployment Insurance Customer Service Hours

Live customer service representatives from Arizona Unemployment Insurance are available from 7am to 6pm Monday-Friday, Saturday closed, from 9:30am to 5pm Sunday.

AZ Unemployment Insurance Customer Support Phones

  • AZ Unemployment Insurance Customer Support Phone is 1-877-600-2722. Live customer service representatives from Arizona Unemployment Insurance are available from 7am to 6pm Monday-Friday, Saturday closed, from 9:30am to 5pm Sunday.
  • For Call Center in Phoenix you need to dial 1-602-364-2722.
  • For Call Center in Tucson you need to dial 1-520-791-2722.
  • For Telecommunications Relay Service for the Deaf/Hard of Hearing you need to dial 711.
  • For Debit Card Information you need to dial 1-855-847-2030.
  • For Claim and Payment Status you need to dial 1-877-766-8477.
  • For Claim and Payment Status (Phoenix) you need to dial 1-602-417-3800.
  • For Claim and Payment Status (Tucson) you need to dial 1-520-884-8477.
  • To Contact the Client Advocate you need to dial 1-602-542-5954.
  • For Appeals Board you need to dial 1-602-771-9036.
  • For Appellate Services Administration you need to dial 1-602-771-9019.
  • For Office of Appeals – Phoenix you need to dial 1-602-771-9019.
  • For Office of Appeals – Tucson you need to dial 1-520-629-0211.
  • To Repay an Unemployment Insurance Benefit Overpayment (Pay by Phone) you need to dial 1-844-722-6247 or 1-602-252-0024.
  • For DES Office of Accounts Receivable and Collections (OARC) you need to dial 1-(602) 252-0024 or 1-800-236-1475.

Arizona Department of Economic Security Social Networks Customer Service

Arizona Unemployment Insurance (UI) Benefits Mailing Addresses

Department of Economic Security
Unemployment Insurance Administration
P. O. Box 29225
Phoenix, Arizona 85038-9225

DES Unemployment Insurance Administration
Site Code 860B
P.O. Box 6123
Phoenix, Arizona 85005-6123

Appeals Board:
1990 W. Camelback Rd., Suite 200
Phoenix, AZ 85015

Appellate Services Administration:
1990 W. Camelback Rd., Suite 200
Phoenix, AZ 85015

Office of Appeals – Tucson:
2255 W. Ina Rd., Suite 131
Tucson, AZ 85741

AZ Unemployment Fax Numbers

  • Phoenix: 1-602-612-8705, 1-888-305-1348
  • Tucson: 1-520-770-3357, 1-520-770-3358
  • Appeals Board: 1-602-257-7054
  • Appellate Services Administration: 1-602-257-7053
  • Office of Appeals – Phoenix: 1-602-257-7056
  • Office of Appeals – Tucson: 1-602-257-7057

AZ Unemployment Live Chat Support

AZ Unemployment Insurance doesn’t offer live chat support. The best way to contact AZ Unemployment Insurance is to call them at 1-877-600-2722.

Arizona Unemployment support e-mail

Arizona Unemployment doesn’t offer live support via e-mail.

AZ Unemployment Insurance (UI) Help Center

AZ Unemployment Opening Hours

Monday 7am to 6pm
Tuesday 7am to 6pm
Wednesday 7am to 6pm
Thursday 7am to 6pm
Friday 7am to 6pm
Saturday closed
Sunday 9:30am to 5pm

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