If you need to speak to a live customer service representative in Aviva customer service you need to dial 0800-092-3615. To speak with a live agent, you need to press 5 (for anything else), then press 1 (to talk to us about life insurance, pensions or investment funds), then press 1 (to discuss a pension policy), after press 1 and stay on the line (typical waiting time is about 1-15 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

• For Moto press 1.
• For Home press 2.
• For Travel press 3.
• For Motobike press 4.
• For anything else press 5.

If you press 5 in the above menu you will get the following sub-menu:

• To talk to us about life insurance, pensions or investment funds press 1.
• For health insurance press 2.
• For pet insurance press 3.

Aviva Customer Service Hours

Live customer service representatives from Aviva are available from 8am to 6pm Monday-Friday, from 9am to 2pm Saturday, Sunday closed.

Aviva Customer Support Phones

• Aviva Customer Support Phone is 0800-092-3615. Live customer service representatives from Aviva are available from 8am to 6pm Monday-Friday, from 9am to 2pm Saturday, Sunday closed.
• For New emergency car insurance claims you need to dial 0345-030-6925. Live customer service representatives are available 24 hours a day seven days a week.
• For Aviva Car Insurance customer service you need to dial 0345-030-7077. Live customer service representatives are available from 8am to 6pm Monday-Friday, from 9am to 3pm Saturday, from 10am to 2pm Sunday.
• For Breakdown cover customer service you need to dial 0345-030-6922. Live customer service representatives are available from 8am to 6pm Monday-Friday, from 9am to 3pm Saturday, from 10am to 2pm Sunday.
• For Breakdown cover quotes you need to dial 0800-092-9561. Live customer service representatives are available from 8am to 6pm Monday-Friday, from 9am to 3pm Saturday, from 10am to 2pm Sunday.
• For Van insurance customer service you need to dial 0345-030-6941. Live customer service representatives are available from 8am to 6pm Monday-Friday, from 9am to 3pm Saturday, from 10am to 2pm Sunday.
• For New van insurance emergency claims you need to dial 0345-030-6925. Live customer service representatives are available 24 hours a day seven days a week.
• For New motorcycle insurance claims you need to dial 0345-030-6925. Live customer service representatives are available 24 hours a day seven days a week.
• For Motorcycle insurance customer service you need to dial 1-888-866-9845. Live customer service representatives are available from 8am to 6pm Monday-Friday, from 9am to 3pm Saturday, from 10am to 2pm Sunday.
• For Dayinsure temporary car insurance customer service you need to dial 0333-005-0944. Live customer service representatives are available from 9am to 5pm Monday-Thursday, from 9am to 6pm Friday, Saturday-Sunday closed.
• For Hagerty International classic car insurance customer service you need to dial 0333-323-1242. Live customer service representatives are available from 9am to 5:30pm Monday-Friday, from 9am to 1pm Saturday, Sunday closed.
• For Aviva Distinct Car Insurance customer service you need to dial 0800-068-7005. Live customer service representatives are available from 9am to 5pm Monday-Friday, Saturday-Sunday closed.

Aviva Social Networks Customer Service

• Aviva customer service could be contacted via Aviva Facebook page. Typically Aviva customer service representative replies within an hour.
• You can also reach Aviva support via Aviva UK Twitter page. Live customer service representatives are available from 8am to 8pm Monday-Friday, from 8:30am to 5pm Saturday, from 10am to 4pm Sunday.
• You can view latest Aviva videos on Aviva UK Youtube page

Aviva Live Chat Support

Aviva doesn’t offer live chat support. The best way to contact Aviva is to call them at 0800-092-3615.

Aviva support e-mail

Aviva doesn’t offer live support via e-mail.

Aviva Help Center

• You can get more information about Aviva Customers on the Aviva Customers Support page.

Aviva Opening Hours

Monday 8am to 6pm
Tuesday 8am to 6pm
Wednesday 8am to 6pm
Thursday 8am to 6pm
Friday 8am to 6pm
Saturday 9am to 2pm
Sunday closed

Aviva Headquarters

View Aviva headquarters location on a map.

Reach Real Person in Aviva by Phone, Live Chat, Social Network

Make sure that you tried multiple options when reaching customer service. If live customer service agent is not available by phone, try live chat as a shortcut. Frequently direct message via Aviva Facebook account or Aviva Twitter account may get you a customer representative quicker and sometimes even 24/7, so try it too. If you want to file a complaint or submit a positive feedback you may leave your comment or complaint under Instagram or Youtube post and in many cases the business will respond to it. For your convenience all of these customer service contact options for Aviva are provided above.

What to do if Aviva Contact Number Is Not Working?

It is typical that customer service menu options change with time. Customer support options and even contact numbers might be removed and added. If you have problems with getting a real person in Aviva customer service with instructions above please leave the comment in the comments section below and we will improve this guide. We are constantly monitoring the customer service contact numbers, e-mail and chats to make sure the instructions on How to Talk to a Live Person in Aviva Customer Service are the most accurate.

If you successfully reached a live customer service agent in Aviva please leave your instructions in the comments section below so everyone can use it.