If you need to speak to a live customer service representative in Aviva customer service you need to dial 0800-092-3615. To speak with a live agent, you need to press 5 (for anything else), then press 1 (to talk to us about life insurance, pensions or investment funds), then press 1 (to discuss a pension policy), after press 1 and stay on the line (typical waiting time is about 1-15 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

• For Moto press 1.
• For Home press 2.
• For Travel press 3.
• For Motobike press 4.
• For anything else press 5.

If you press 5 in the above menu you will get the following sub-menu:

• To talk to us about life insurance, pensions or investment funds press 1.
• For health insurance press 2.
• For pet insurance press 3.

Aviva Customer Service Hours

Live customer service representatives from Aviva are available from 8am to 6pm Monday-Friday, from 9am to 2pm Saturday, Sunday closed.

Aviva Customer Support Phones

• Aviva Customer Support Phone is 0800-092-3615. Live customer service representatives from Aviva are available from 8am to 6pm Monday-Friday, from 9am to 2pm Saturday, Sunday closed.
• For New emergency car insurance claims you need to dial 0345-030-6925. Live customer service representatives are available 24 hours a day seven days a week.
• For Aviva Car Insurance customer service you need to dial 0345-030-7077. Live customer service representatives are available from 8am to 6pm Monday-Friday, from 9am to 3pm Saturday, from 10am to 2pm Sunday.
• For Breakdown cover customer service you need to dial 0345-030-6922. Live customer service representatives are available from 8am to 6pm Monday-Friday, from 9am to 3pm Saturday, from 10am to 2pm Sunday.
• For Breakdown cover quotes you need to dial 0800-092-9561. Live customer service representatives are available from 8am to 6pm Monday-Friday, from 9am to 3pm Saturday, from 10am to 2pm Sunday.
• For Van insurance customer service you need to dial 0345-030-6941. Live customer service representatives are available from 8am to 6pm Monday-Friday, from 9am to 3pm Saturday, from 10am to 2pm Sunday.
• For New van insurance emergency claims you need to dial 0345-030-6925. Live customer service representatives are available 24 hours a day seven days a week.
• For New motorcycle insurance claims you need to dial 0345-030-6925. Live customer service representatives are available 24 hours a day seven days a week.
• For Motorcycle insurance customer service you need to dial 1-888-866-9845. Live customer service representatives are available from 8am to 6pm Monday-Friday, from 9am to 3pm Saturday, from 10am to 2pm Sunday.
• For Dayinsure temporary car insurance customer service you need to dial 0333-005-0944. Live customer service representatives are available from 9am to 5pm Monday-Thursday, from 9am to 6pm Friday, Saturday-Sunday closed.
• For Hagerty International classic car insurance customer service you need to dial 0333-323-1242. Live customer service representatives are available from 9am to 5:30pm Monday-Friday, from 9am to 1pm Saturday, Sunday closed.
• For Aviva Distinct Car Insurance customer service you need to dial 0800-068-7005. Live customer service representatives are available from 9am to 5pm Monday-Friday, Saturday-Sunday closed.

Aviva Social Networks Customer Service

• Aviva customer service could be contacted via Aviva Facebook page. Typically Aviva customer service representative replies within an hour.
• You can also reach Aviva support via Aviva UK Twitter page. Live customer service representatives are available from 8am to 8pm Monday-Friday, from 8:30am to 5pm Saturday, from 10am to 4pm Sunday.
• You can view latest Aviva videos on Aviva UK Youtube page

Aviva Live Chat Support

Aviva doesn’t offer live chat support. The best way to contact Aviva is to call them at 0800-092-3615.

Aviva support e-mail

Aviva doesn’t offer live support via e-mail.

Aviva Help Center

• You can get more information about Aviva Customers on the Aviva Customers Support page.

Aviva Opening Hours

Monday 8am to 6pm
Tuesday 8am to 6pm
Wednesday 8am to 6pm
Thursday 8am to 6pm
Friday 8am to 6pm
Saturday 9am to 2pm
Sunday closed