If you need to contact a live person in AutoZone customer service you need to dial 1-800-288-6966. To speak with a live agent, you need to stay on the line (typical waiting time is about 1-2 minutes).

Alternatively, you can use the following other options available in the customer service phone menu:

• If you would like to locate the AutoZone store nearest you press 1.
• If you have a question or comment about an AutoZone store press 2.
• If you have a question or comment about an AutoZone order press 3.

AutoZone Customer Service Hours

AutoZone live customer service agents are available from 7am to 10pm CST Monday-Friday, from 8am to 8pm CST Saurday-Sunday.

AutoZone Phone Customer Service

• AutoZone customer service phone number is 1-800-288-6966. Live customer service representatives are available from 7am to 10pm CST Monday-Friday, from 8am to 8pm CST Saurday-Sunday.
• For Order Status you need to dial 1-800-288-6966.
• For General Comments, Questions or AutoZone Rewards Inquiries you need to dial 1-800-741-9179.

AutoZone Social Networks Customer Service

• AutoZone customer service could be contacted via AutoZone Facebook page. Typically AutoZone customer service representative replies within an hour.
• You can also reach AutoZone support via AutoZone Twitter page
• You can view latest AutoZone videos on AutoZone Youtube page

AutoZone Virtual Assistant Chat

You can start a chat session with an AutoZone Virtual Assistant on the following page AutoZone page by clicking “CHAT NOW!” button.

AutoZone Mailing Addresses

For customer service:
4400 Summer Avenue, Memphis TN 38122

AutoZone support e-mail

For AutoZone support via [email protected]

Opening Hours

Sunday 8am to 8pm
Monday 7:30am to 9pm
Tuesday 7:30am to 9pm
Wednesday 7:30am to 9pm
Thursday 7:30am to 9pm
Friday 7:30am to 9pm
Saturday 7:30am to 9pm