How to talk to a Live Person in Audible Customer Service

To contact a live person in Audible customer service you dial 1-888-283-5051. After that either select the customer service option which matches you best or stay on the line to talk to a live customer service person. Below is a full list of options available from the Audible customer service phone menu:

  • Didn’t enjoy your Audible book, press 1 to exchange it
  • Questions about your membership, press 2 for account support
  • Having technical difficulties, press 3 for Customer support
  • Stay on the line for all other questions

When calling internationally use the +1-206-577-1377 phone number (charges may apply). For customer service in Spanish dial 1-888-283-0332 domestically or 1-206-922-0156 internationally.

Alternatively you can order a callback via Amazon Audible website. For detailed instructions see below.

Callback from Audible live customer service

To request a callback from Audible customer service navigate to audible.com and login to your account. Click on the “Contact us” link at the bottom of the page. Select one of the options in the “How can we help you” section of the page:

  • My account
  • Tech support
  • Something else

Then make an appropriate customer service option selection in the “Tell us more” section. You will see multiple customer service options highlight in the “To contact us, choose one of the options below” section. Select “Phone” to request a callback.

On the next page select your country and enter your phone number. Click “Call me now” to receive a callback right away or “Call me in 5 minutes” to receive a call in 5 minutes.

Live chat with Audible customer service

To start a live chat with Audible customer service navigate to audible.com and login to your account. Click on the “Contact us” link at the bottom of the page. Select one of the options in the “How can we help you” section of the page:

  • My account
  • Tech support
  • Something else

Then make an appropriate customer service option selection in the “Tell us more” section. You will see multiple customer service options highlight in the “To contact us, choose one of the options below” section. Select “Chat” to start a live chat.

Send e-mail to Audible customer service

To send an e-mail to Audible customer service navigate to audible.com and login to your account. Click on the “Contact us” link at the bottom of the page. Select one of the options in the “How can we help you” section of the page:

  • My account
  • Tech support
  • Something else

Then make an appropriate customer service option selection in the “Tell us more” section. You will see multiple customer service options highlight in the “To contact us, choose one of the options below” section. Select “e-mail” and you will see a page where you can enter the subject and content of your e-mail. Click “Send e-mail” to send e-mail to Audible customer service.

Audible customer service in social networks

You can contact Audible customer service on Facebook. Typically Audible customer service replies within a few hours.

You can message Audible customer service on Twitter.

Cancel Audible account

Read detailed instructions on how to Cancel Audible Subscription.

Comments

Categories

Tags