If you need to contact a live person in Assurance Wireless customer service you need to dial 1-888-898-4888. To speak with a live agent, you need to press 3 at the first prompt then press pound (if you don’t have an Assurance Wireless phone number), press 4 at the second prompt and press 3 at the third. After that, you need to stay on the line and the automated phone system will connect you to a live customer service agent from Assurance Wireless (typical waiting time is about 1-3 minutes).
Alternatively you can use the following other available options:
- To request an application to see if you are eligible for Assurance Lifeline service or if you are an existing customer needing to reapply for new Assurance Lifeline service press 1.
- To check the status of an application press 2.
- If you are an existing customer calling about your existing Assurance Wireless account press 3
If you press 3 in the above menu you will get the following sub-menu:
- For instruction on how to program your phone press 1.
- To check application status press 2.
- If you are a new customer wanting to apply for Assurance Lifeline service or hear information about Assurance Lifeline service press 3.
- For other options press 4.
Assurance Wireless Service Options
Assurance Wireless Customer Service Hours
Assurance Wireless live customer service agents are available 24 hours a day seven days a week.
Assurance Wireless Social Networks Support
Assurance Wireless Customer Service Mailing Addresses
P.O Box 5040
Charleston, IL 61920-9907
Assurance Wireless Help Center
You can ask a question about Assurance Wireless data rates on the Assurance Wireless Help Center page.
Assurance Wireless support e-mail
You can contact Assurance Wireless via [email protected]
Assurance Wireless Headquarters
Reach Real Person in Assurance Wireless by Phone, Live Chat, Social Network
Make sure that you tried multiple options when reaching customer service. If live customer service agent is not available by phone, try live chat as a shortcut. Frequently direct message via Assurance Wireless Facebook account or Assurance Wireless Twitter account may get you a customer representative quicker and sometimes even 24/7, so try it too. If you want to file a complaint or submit a positive feedback you may leave your comment or complaint under Instagram or Youtube post and in many cases the business will respond to it. For your convenience all of these customer service contact options for Assurance Wireless are provided above.
What to do if Assurance Wireless Contact Number Is Not Working?
It is typical that customer service menu options change with time. Customer support options and even contact numbers might be removed and added. If you have problems with getting a real person in Assurance Wireless customer service with instructions above please leave the comment in the comments section below and we will improve this guide. We are constantly monitoring the customer service contact numbers, e-mail and chats to make sure the instructions on How to Talk to a Live Person in Assurance Wireless Customer Service are the most accurate.
If you successfully reached a live customer service agent in Assurance Wireless please leave your instructions in the comments section below so everyone can use it.