How to Talk to a Live Person in AOL Customer Service

In order to speak to a live person in AOL customer service, you need to dial 1-800-827-6364. For contact with the agent, you need to stay on the line and wait until the system will connect you to the next available agent.

For your convenience below is AOL voice prompt main menu:

  • To reset password say “reset password” or press 1
  • To purchase a new AOL Plan say “purchase AOL Plan” or press 2
  • To change your AOL plan say “change my AOL plan” or press 3
  • For billing say “Billing” or press 4
  • For tech-support say “Tech-support” or press 5
  • To hear options again say “repeat” or press 6

AOL Customer Service Options

AOL Phone Customer Service

  • For Servicio al Cliente y Soporte Técnico en Español you need to dial 1-866-885-5117.
  • For AOL TTY service for the deaf or hard-of-hearing you need to dial 1-800-759-3323.
  • AOL Social Support

    AOL Start Chat

    You can start a chat session with AOL support representative on the site by clicking the “Chat Now” button that is in the part of the screen “Sign In to Chat”.