How to Talk to a Live Person in Anthem Customer Service

If you need to speak to a live customer service representative in the Anthem Blue Cross customer service you need to dial 1-800-331-1476. To speak with a live agent, you need to stay on the line (the typical waiting time is about 1-5 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

  • If you are a provider press 1.
  • If you are a member press 2.
  • If you are a new member press 3.
  • If you are a current vendor or potential vendor press 4.

Anthem Blue Cross Customer Service Hours

Live customer service representatives from Anthem Blue Cross are available from 8am to 5pm ET Monday-Friday, Saturday-Sunday closed.

Anthem Blue Cross Customer Support Phones

  • Anthem Blue Cross Customer Support Phone is 1-800-331-1476. Live customer service representatives from Anthem Blue Cross are available from 8am to 5pm ET Monday-Friday, Saturday-Sunday closed.
  • For Individuals & Family Plans (under age 65) in California you need to dial 1-855-875-1584. Live customer service representatives are available from 8am to 8pm Monday-Sunday.
  • For Medicare Supplement and Medicare Advantage Plans in California you need to dial 1-855-816-3087. Live customer service representatives are available from 8am to 8pm Monday-Sunday.
  • For Medicare Part D Plans in California you need to dial 1-855-816-3084. Live customer service representatives are available from 8am to 8pm Monday-Sunday.
  • For Employer Plans in California you need to dial 1-877-242-5659. Live customer service representatives are available from 9am to 5pm ET Monday-Friday, Saturday-Sunday closed.

Anthem Blue Cross Social Networks Customer Service

Anthem Blue Cross Live Chat Support

You can start a live chat session with a Anthem Blue Cross Support Agent on the Anthem Blue Cross Contact page. To speak with a live agent, you need to press the “Log In to Chat Now” button, fill in the form, log in and start chat.

Anthem Blue Cross support e-mail

Anthem Blue Cross doesn’t offer live support via e-mail.

Anthem Blue Cross Fax Number

Anthem Blue Cross does not have a fax number. Instead you can use 1-800-331-1476 phone number to contact Anthem Blue Cross.

Anthem Blue Cross Help Center

Anthem Blue Cross Opening Hours

Monday 8am to 5pm ET
Tuesday 8am to 5pm ET
Wednesday 8am to 5pm ET
Thursday 8am to 5pm ET
Friday 8am to 5pm ET
Saturday closed
Sunday closed

Reach Real Person in Anthem by Phone, Live Chat, Social Network

Make sure that you tried multiple options when reaching customer service. If live customer service agent is not available by phone, try live chat as a shortcut. Frequently direct message via Anthem Facebook account or Anthem Twitter account may get you a customer representative quickly, so try it too. If you want to file a complaint or submit a positive feedback you may leave your comment or complaint under Instagram or Youtube post and in many cases the business will respond to it. For your convenience all of these customer service contact options for Anthem are provided above.

What to do if Anthem Contact Number Is Not Working?

It is typical that customer service menu options change with time. Customer support options and even contact numbers might be removed and added. If you have problems with getting a real person in Anthem customer service with instructions above please leave the comment in the comments section below and we will improve this guide. We are constantly monitoring the customer service contact numbers, e-mail and chats to make sure the instructions on How to Talk to a Live Person in Anthem Customer Service are the most accurate.

If you successfully reached a live customer service agent in Anthem please leave your instructions in the comments section below so everyone can use it.

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