If you need to speak to a live customer service representative in Amica Insurance, dial 1-800-242-6422. To speak with a live agent, you need to press or say 2 (for claims), then press or say 1 (to report a claim for the first time) and stay on the line (typical waiting time is about 1-10 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

• For the names directory press or say 1.
• For claims press or say 2.
• For questions about your bill or for service on an existing policy including adding or replacing a vehicle press or say 3.
• For a quote on a new policy press or say 4.
• For Amica Life press or say 5.
• To replay the menu press or say 9.

Amica Insurance Customer Service Hours

Live customer service representatives from Amica Insurance are available from 6am to 1pm ET Monday-Friday, from 7am to midnight ET Saturday-Sunday.

Amica Insurance Customer Support Phones

• Amica Insurance Customer Support Phone is 1-800-242-6422. Live customer service representatives from Amica Insurance are available from 6am to 1pm ET Monday-Friday, from 7am to midnight ET Saturday-Sunday.
• For Life – Sales you need to dial 1-800-619-6077. Live customer service representatives are available from 8am to 10pm ET Monday-Thursday, from 8am to 8pm ET Friday, from 9am to 4:30pm ET Saturday-Sunday.
• For Life – Customer service you need to dial 1-800-619-6077. Live customer service representatives are available from 8am to 7pm ET Monday-Friday, from 9am to 4:30pm ET Saturday-Sunday.
• For Claims you need to dial 800-242-6422.
• For Technical Assistance you need to dial 1-833-915-0019. Live customer service representatives are available from 8am to 10pm ET Monday-Friday, from 10am to 6pm ET Saturday-Sunday.

Amica Insurance Social Networks Customer Service

• Amica Insurance customer service could be contacted via Amica Insurance Facebook page. Typically Amica Insurance customer service representative replies within an hour.
• You can also reach Amica Insurance support via Amica Insurance Twitter page
• You can view latest Amica Insurance photos on Amica Insurance Instagram page
• You can view latest Amica Insurance videos on Amica Insurance Youtube page
• You can message a live customer service representative using Amica Insurance Linkedin page

Amica Insurance Mailing Addresses

Claims
Amica Scan Center
PO Box 9690
Providence, RI 02940-9690

Sales and policies
Amica Scan Center
PO Box 6700
Providence, RI 02940-6700

Auto, home, marine and umbrella (Payments)
Amica Mutual Insurance Company
PO Box 9128
Providence, RI 02940-9128

Life and retirement (Payments)
Amica Life Insurance Company
PO Box 9700
Providence, RI 02940-9700

Amica Insurance Live Chat Support

You can start a live chat session with a Amica Insurance Support Agent on the Amica Insurance Support page. To speak with a live agent, you need to press the “Need Help?” button in the bottom right of your screen. Chat is available from 8am to 9pm ET Monday-Friday, from 10am to 5:30pm ET Saturday, Sunday closed.

Amica Insurance support e-mail

• To contact Amica Insurance via e-mail you need to go to the Amica Insurance Contact page, fill in the form and press the “Submit” button.

Amica Insurance Fax Number

Amica Insurance does not have a fax number. Instead you can use 1-800-242-6422 phone number to contact Amica Insurance.

Amica Insurance Help Center

• You can get more information about Amica Insurance Customers on the Amica Insurance Customers Support page.

Amica Insurance Opening Hours

Monday 8am to 10pm ET
Tuesday 8am to 10pm ET
Wednesday 8am to 10pm ET
Thursday 8am to 10pm ET
Friday 8am to 10pm ET
Saturday 10am to 6pm ET
Sunday 10am to 6pm ET