How to Talk to a Live Person in American Red Cross Customer Service

If you need to speak to a live customer service representative in American Red Cross you need to dial 1-800-733-2767. To speak with a live agent, you need to press 0 (for all other inquiries) and stay on the line (typical waiting time is about 1-10 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

  • If you are calling about a blood donation press 1.
  • If you are calling about a financial donation press 2.
  • For inquiries on training and certifications press 3.
  • If you are calling to report a home fire or other natural disaster or have disaster-related means press 4.
  • For all other inquiries press 0.
  • To hear these options again press 9.

American Red Cross Customer Service Hours

Live customer service representatives from American Red Cross are available 24/7.

American Red Cross Customer Support Phones

  • American Red Cross Customer Support Phone is 1-800-733-2767. Live customer service representatives from American Red Cross are available 24/7.
  • For National Headquarters Department Directory you need to dial 1-202-303-5214.
  • For Employment Verification you need to dial 1-800-367-5690.
  • For Vendors (for existing vendors only) you need to dial 1-888-316-4695.
  • For Training and Certification you need to dial 1-877-737-0527. Live customer service representatives are available from 8:30am to 9:00pm EST Monday-Friday, from 8:30am to 5:00pm EST Saturday, Sunday closed.
  • For Supplies and Products you need to dial 1-833-733-7763. Live customer service representatives are available from 8:30am to 9:00pm ET Monday-Friday, Saturday-Sunday closed.

American Red Cross Social Networks Customer Service

American Red Cross Mailing Addresses

Red Cross Regional Headquarters:
8550 Arlington Blvd. Fairfax, VA, 22031

American Red Cross Live Chat Support

You can start a live chat session with an American Red Cross Support Agent on the American Red Cross Support page. To speak with a live agent, you need to press the “Chat with Me!” button in the bottom right of your screen.

American Red Cross support e-mail

American Red Cross Fax Number

American Red Crossy does not have a fax number. Instead you can use 1-800-733-2767 phone number to contact American Red Cross.

American Red Cross Help Center

American Red Cross Opening Hours

Monday 8:30am to 9:00pm EST
Tuesday 8:30am to 9:00pm EST
Wednesday 8:30am to 9:00pm EST
Thursday 8:30am to 9:00pm EST
Friday 8:30am to 9:00pm EST
Saturday 8:30am to 5:00pm EST
Sunday closed

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