How to Talk to a Live Person in American General Life Insurance Customer Service

If you need to speak to a live customer service representative in American General Life Insurance, you need to dial 1-800-225-5244. To speak with a live agent, you need to press 0 (to redirect to an AIG operator) and stay on the line (typical waiting time is about 1-10 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

  • If you are calling to report a claim on a policy press 1.
  • If you are calling about life or retirement accounts, mutual funds or annuities press 2.
  • For Travel Guard Travelers Insurance press 3.
  • For Private Client Group Property Casualty Insurance press 4.
  • For Commercial Insurance press 5.
  • For Lexington Insurance press 6.
  • For corporate information, investment relations, shareholders, human resources or if you are bender that would like to do business with AIG press 7.
  • To redirect to a AIG operator press 0.

American General Life Insurance Customer Service Hours

Live customer service representatives from American General Life Insurance are available from 7am to 5pm ET Monday-Friday, Saturday-Sunday closed.

American General Life Insurance Customer Support Phones

  • American General Life Insurance Customer Support Phone is 1-800-225-5244. Live customer service representatives from American General Life Insurance are available from 7am to 5pm Monday-Friday, Saturday-Sunday closed.
  • For AIG Direct you need to dial 1-800-254-4933.
  • For AIG Private Client Group you need to dial 1-844-447-5296.
  • For AIG Retirement Services you need to dial 1-800-448-2542.
  • For AIG Travel you need to dial 1-800-826-1300.
  • For American General Long Term Care Administration you need to dial 1-888-565-3769 (policies beginning with 582) and 1-800-710-9876 (policies beginning with 130).
  • For Variable & Index Annuities you need to dial 1-800-445-7862.
  • For North America General Insurance Retail Business Lines you need to dial 1-877-TO-SERVE. Live customer service representatives from are available from 9am to 5:30pm ET Monday-Friday, Saturday-Sunday closed.
  • For Broker Services you need to dial 1-877-TO-SERVE. Live customer service representatives from are available from 9am to 5:30pm ET Monday-Friday, Saturday-Sunday closed.
  • For IntelliRisk Services you need to dial 1-800-767-2524. Live customer service representatives from are available from 9am to 6pm ET Monday-Friday, Saturday-Sunday closed.
  • For AIG Retirement Services you need to dial 1-888-478-7020.
  • For AIG Warranty Management you need to dial 1-866-558-9379. Live customer service representatives from are available from 8am to 6pm ET Monday-Friday, Saturday-Sunday closed.
  • For AlphaCat you need to dial 1-441-278-9000.
  • For Glatfelter Insurance Group you need to dial 1-800-233-1957.
  • For Lexington Insurance you need to dial 1-617-330-1100.
  • For Validus Re you need to dial 1-441-278-9000.
  • For Western World you need to dial 1-201-847-8600.
  • For HR Shared Services you need to dial 1-800-265-5054.
  • For Employee IT Help Desk you need to dial 1-800-435-7457.

American General Life Insurance Social Networks Customer Service

  • American General Life Insurance customer service could be contacted via AIG Facebook page. Typically American General Life Insurance customer service representative replies within an hour.
  • You can also reach American General Life Insurance support via AIG Twitter page
  • You can view latest American General Life Insurance photos on AIG Insurance Instagram page
  • You can view latest American General Life Insurance videos on AIG Youtube page
  • You can message a live customer service representative using AIG Linkedin page

American General Life Insurance Live Chat Support

American General Life Insurance doesn’t offer live chat support. The best way to contact American General Life Insurance is to call them at 1-800-225-5244.

American General Life Insurance support e-mail

American General Life Insurance Fax Number

American General Life Insurance does not have a fax number. Instead you can use 1-800-225-5244 phone number to contact American General Life Insurance.

American General Life Insurance Help Center

American General Life Insurance Opening Hours

Monday 7am to 5pm ET
Tuesday 7am to 5pm ET
Wednesday 7am to 5pm ET
Thursday 7am to 5pm ET
Friday 7am to 5pm ET
Saturday closed
Sunday closed

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