If you need to speak to a live customer service representative in American Family Insurance, dial 1-800-692-6326. To speak with a live agent, you need to say “I don’t have one”, enter your zip code or say “I don’t know it” or press 1, then say “something else” and stay on the line (typical waiting time is about 1-5 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

• Say “getting a quote, claims, making a payment, billing questions, insurance cards or something else”

American Family Insurance Customer Service Hours

Live customer service representatives from American Family Insurance are available 24 hours a day seven days a week.

American Family Insurance Customer Support Phones

• American Family Insurance Customer Support Phone is 1-800-692-6326. Live customer service representatives from American Family Insurance are available 24 hours a day seven days a week.

American Family Insurance Social Networks Customer Service

• American Family Insurance customer service could be contacted via American Family Insurance Facebook page. Typically American Family Insurance customer service representative replies within an hour.
• You can also reach American Family Insurance support via American Family Insurance Twitter page
• You can view latest American Family Insurance photos on American Family Insurance Instagram page
• You can view latest American Family Insurance videos on American Family Insurance Youtube page
• You can message a live customer service representative using American Family Insurance Linkedin page

American Family Insurance Mailing Addresses

6000 American Parkway
Madison, WI 53783

American Family Insurance Live Chat Support

You can start a live chat session with an American Family Insurance Support Agent on the American Family Insurance Support page.

American Family Insurance support e-mail

• To contact American Family Insurance via e-mail you need to go to the American Family Insurance Contact page, select the department, press the “Go” button, then fill in the form and press the “Submit”.

American Family Insurance Fax Number

American Family Insurance does not have a fax number. Instead you can use 1-800-692-6326 phone number to contact American Family Insurance.

American Family Insurance Help Center

• You can get more information about American Family Insurance Customers on the American Family Insurance Customers Support page.

American Family Insurance Opening Hours

24/7