How to Talk to a Live Person in American Airlines Customer Service

If you need to talk to a live person in American Airlines customer service you need to dial 1-800-433-7300 phone number. You will be prompted to say what department you want to be connected to. If you’d like to speak with live customer service representative just “customer service” or “service representative” for each prompt. The system will quickly connect you to a live customer service representative. If you know a specific department which can answer your question then you can just say “ticketing”, “reservations”, “change seats”, etc. and the system will connect you to the right customer service department.

American Airlines Customer Service Options

American Airlines Phone Customer Service

Below is a list of phones for American Airlines customer service departmens:

  • Customer service in English language: 1-800-433-7300 (open 24 hours a day / 7 days a week)
  • Customer service in Spanish language: 1-800-633-3711 (open 24 hours a day / 7 days a week)
  • Customer service in Portuguese language: 1-866-824-8717 (open from 6am to 7pm / 7 days a week)
  • Customer service in Japanese language: 1-800-237-0027 (open Sunday – Thursday from 7am to 12am and Friday – Saturday 7am to 7pm)
  • Customer service in Mandarin Chinese language: 1-800-492-8095 (open from 7am to 12am / 7 days a week)
  • Customer service for Hearing & speech impaired: 1-800-543-1586 (open 24 hours a day and 7 days a week)

American Airlines Social Networks Support

American Airlines Mail Support

You can contact American Airlines customer service using mail. To do it address your mail to the following address:
U.S. Mail/Overnight Mail American Airlines Customer Relations
4000 E. Sky Harbor Blvd.
Phoenix, AZ 85034

American Airlines Customer Service Fax

To contact American Airlines customer service via fax please use following fax number: 1-480-693-2300