How to Talk to a Live Person in Amazon Customer Service

If you need to talk to a live person in Amazon customer service you need to dial 1-888-280-4331. This phone number is available from 3 am to 10 pm PST seven days a week. To quickly speak with an agent, you need to say “representative” at the first prompt, briefly describe your issue at the second prompt, and stay on the line (typical wait time is about 2-10 minutes).

Request Amazon Customer Service Phone Callback

You can submit a request for a callback from Amazon live customer service representative via https://www.amazon.com/gp/help/customer/contact-us web page. Select an order and an item you want to receive a callback about. After that, choose an issue you want to call about from a dropdown (or multiple dropdowns) below. You should see the “Phone” button appear below. Click on it, choose your country and type in your phone number. Click “Call me now” to request a callback from Amazon live customer service representative.

Amazon Live Chat

You can submit a request for a live chat session with Amazon live customer service representative via https://www.amazon.com/gp/help/customer/contact-us web page. Select an order and an item you want to chat about. After that, choose an issue you want to chat about from a dropdown (or multiple dropdowns) below. You should see the “Chat” button appear below. Click on it to initiate a live chat with Amazon live customer service representative.

Send an e-mail to Amazon Customer Service

You can sent an e-mail to Amazon customer service representative via https://www.amazon.com/gp/help/customer/contact-us web page. Select an order and an item you want to E-mail Amazon about. After that, choose an issue you want to write about from a dropdown (or multiple dropdowns) below. You should see the “E-mail” button appear below. Click on it and you will see a text box where you can type your e-mail to Amazon customer service. Click “Send e-mail” button to send your e-mail to Amazon.

Amazon Phone Numbers

  • Amazon customer service: 1-888-280-4331.
  • Amazon customer service in Spanish: 1-866-749-7538.
  • Amazon international customer service: 1-206-922-0880 (international rates may apply).

Amazon Phone Customer Service Hours

Amazon phone customer service is available 3 am – 10 pm PST Monday through Sunday.

Amazon Live Chat Customer Service Hours

Amazon live chat customer service agents are available 4 am – 10 pm PST Monday through Sunday.

Amazon Email Customer Service Hours

Amazon Email customer service is available 24 hours a day 7 days a week.

Amazon Social Networks Pages

Amazon Customer Service Help

Browse Amazon Help and FAQ pages via Amazon Help pages

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