Ally Financial Phone Number | How to Contact the Customer Support Team

Ally Financial Phone Number is 1-877-247-2559.

Business Hours for Ally Financial Phone:

  • 24/7

How to Talk to a Live Person in Ally Financial Customer Service

If you need to speak to a live customer service representative in Ally Financial, dial 1-877-247-2559 and follow the instructions of the automatic system.

Ally Financial Customer Support Phones


Customer Support 1-888-925-2559
American Suzuki Financial Services 1-888-895-7578
National Auto Finance Company & Nuvell Credit Company 1-888-925-2559
Report fraud 1-833-226-1520


Customer Support 1-877-247-2559
Hearing impaired 1-877-320-2559
Report fraud 1-833-226-1520

Credit cards

Billing and account questions 1-888-366-2559
Report fraud 1-888-366-2559

Home loans

New home loan applications 1-855-256-2559
Existing home loans and servicing 1-866-401-4742
Report fraud 1-833-226-1520


Customer Support 1-855-880-2559
Report fraud 1-833-226-1520


Billing & online account questions 1-888-568-0186
Report fraud 1-833-226-1520
Lending general questions 1-800-427-9184

Fraud hotlines

General 1-833-226-1520
Credit card 1-888-366-2559

Manage privacy preferences

Customer Support 1-800-204-2197

Ally Financial Social Networks Customer Service

Ally Financial Mailing Addresses


  • Payments
    Payment Processing Center
    P.O. Box 9001951
    Louisville, KY 40290-1951
  • Payment disputes, payments with restrictions or endorsements, or customer service correspondence
    Ally Financial
    P.O. Box 380901
    Bloomington, MN 55438


  • General
    Ally Bank Customer Care
    P.O. Box 951
    Horsham, PA 19044
  • Deposits
    Ally Bank
    P.O. Box 13625
    Philadelphia, PA 19101

Credit cards

  • General
    Ally Credit Card
    P.O. Box 9222
    Old Bethpage, NY 11804
  • Payments
    Ally Credit Card
    P.O. Box 660371
    Dallas, TX 75266-0371


  • Send check, forms and letters to
    Ally Invest
    P.O. Box 30248
    Charlotte, NC 28230


  • Payments
    Ally Lending
    P.O. Box 653074
    Dallas, TX 75265-3074

Ally Financial support e-mail

Ally Financial Live Chat Support

Ally Financial doesn’t offer live chat support. The best way to contact Ally Financial is to call them at 1-877-247-2559.

Ally Financial Fax Number

Ally Financial does not have a fax number. Instead you can use 1-877-247-2559 phone number to contact Ally Financial.

Ally Financial Help Center