How to Talk to a Live Person in Allstate Customer Service

If you need to contact a live person in Allstate customer service you need to dial 1-877-810-2920 or 1-800-255-7828. To speak with a live agent, you need to stay on the line (typical waiting time is about 2-3 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

  • If you are going to make a payment or need help with your bill press 1.
  • To report an accident or check on the claim press 2.
  • For anything else press 3.

Allstate Customer Service Hours

Live customer service representatives from Allstate are available 24 hours a day seven days a week.

Allstate Customer Service Phones

  • Allstate customer service phone numbers are 1-877-810-2920 or 1-800-255-7828. Live customer service representatives from Allstate are available 24 hours a day seven days a week.
  • For hearing impaired you need to dial 1-800-877-8973.
  • To reach Allstate automated payment system you need to dial 1-800-901-1732.

Allstate Social Networks Customer Service

Allstate Mailing Addresses

For general correspondence, please send mail to:
Allstate Insurance Company
P.O. Box 660598
Dallas, TX 75266-0598

For correspondence about auto insurance claims, please send mail to:
Allstate Insurance Company
P.O. Box 660636
Dallas, TX 75266

If you need to mail a payment, please use the address provided on your policy statement. For overnight payments, send to:
Allstate Payments
2012 Corporate Lane Suite 108
PO Box 4310
Naperville, Illinois 60563

Allstate support e-mail

To contact Allstate via e-mail use following Allstate contact form by clicking the “send an email” button.

Allstate Live Chat Support

Allstate doesn’t offer live chat support. Best way to contact Allstate is to call them at 1-877-810-2920 or 1-800-255-7828.

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