Alibaba.com does not offer a phone customer service. You can reach Alibaba.com customer service by live chat. To contact via a chat, you need to log in first for better assistance, then go to the Alibaba.com Help Center page, press “Online Service” button on the bottom of the page, choose in the menu the question you are interested about, and press “Click here to contact live chat” blue link (typically customer service respond in 1–2 minutes).

Alibaba.com Customer Service Hours

Live customer service representatives from Alibaba.com are available 24 hours a day seven days a week.

Alibaba.com Customer Service Phones

• Alibaba.com does not offer a phone customer service.

Alibaba.com Social Networks Customer Service

• Alibaba.com customer service could be contacted via Alibaba.com Facebook page. Typically Alibaba.com customer service representative replies within an hour.
• You can also reach Alibaba.com support via Alibaba.com Twitter page
• You can view latest Alibaba.com videos on Alibaba.com Youtube page

Alibaba.com Live Chat Support

You can start a live chat session with a Alibaba.com Support Agent on the Alibaba.com Help Center page.

• Log in
• Press “Online Service”
• Choose in the menu the question you are interested about
• press “Click here to contact live chat” blue link

Alibaba.com support e-mail

Alibaba.com doesn’t offer live support via e-mail. The best way to contact Alibaba.com is via live chat.

Alibaba.com Help Center

You can find more information about Alibaba.com on the Alibaba.com Help Center page.

Alibaba.com Opening Hours

24 hours a day seven days a week