If you need to speak to a live customer service representative in Alabama Unemployment customer service you need to dial 1-866-234-5382. To speak with a live agent, you need to stay on the line (typical waiting time is about 20-50 minutes).

Alabama Unemployment Insurance Customer Service Hours

Live customer service representatives from Alabama Unemployment are available from 8am to 4:30pm Monday-Friday Saturday-Sunday closed.

Alabama Unemployment Customer Support Phones

• Alabama Unemployment Customer Support Phone is 1-866-234-5382. Live customer service representatives from Alabama Unemployment are available from 8am to 4:30pm Monday-Friday Saturday-Sunday closed.
• To Contact the Inquiry Line regarding an existing claim you need to dial 1-800-361-4524. Live customer service representatives from Alabama Unemployment are available from 8am to 4:30pm Monday-Friday Saturday-Sunday closed.

To file or view the status of a Weekly Certification for Unemployment Compensation:

• For Montgomery you need to dial 1-334-954-4094.
• For Birmingham you need to dial 1-205-458-2282.
• For Toll Free you need to dial 1-800-752-7389.

• To FAX a request to APPEAL an Unemployment Compensation Claim you need to dial 1-334-956-5891.
• To Fax a request to the Board of Appeals you need to dial 1-334-956-7494.
• To Report Unemployment Compensation FRAUD you need to dial 1-800-392-8019.
• To Request copies of records from Information Disclosure you need to dial 1-334-954-4076.
• If you are a business who suspects that your competitor is constantly underbidding you due to paying cash to their employees you need to dial 1-855-234-2856.
• To Contact Card Services directly you need to dial 1-833-888-2779.
• If you have questions about an unemployment compensation overpayment you need to dial 1-334-956-4000.
• If you have questions about Trade Readjustment Allowance (TRA) or Trade Adjustment Assistance (TAA) training programs you need to dial 1-334-956-7308.
• If you have questions about an employer filed partial unemployment claim you need to dial 1-334-956-7481.
• To Request UC-related posters or Employer Handbooks you need to dial 1-334-954-3502.
• To Request copies of lost documents or past work history you need to dial 1-334-954-4076.
• For Questions concerning 1099-G forms you need to dial 1-334-956-5870.
• If you an employer and have questions concerning Employer Tax Account numbers you need to dial 1-334-954-4730.
• If you have questions concerning Delinquent notices, liens, or garnishments you need to dial 1-334-954-4723.

Alabama Unemployment FAX numbers

• For Montgomery you need to dial 1-334-956-7307.
• For Birmingham you need to dial 1-205-458-2222.

Alabama Department of Labor Social Networks Customer Service

• Alabama Department of Labor customer service could be contacted via Alabama Department of Labor Facebook page. Typically Alabama Department of Labor customer service representative replies within an hour.
• You can also reach Alabama Department of Labor support via Alabama Department of Labor Twitter page

Alabama Unemployment Mailing Addresses

ATTN: Central Cashier
ADOL
649 Monroe Street, Room 2684
Montgomery, Alabama 36131-0001

Mail your payments to the following address:
Alabama Department of Labor
Benefit Payment Control Section, Room 3430
649 Monroe Street
Montgomery, Alabama 36131

Appeal requests:
Alabama Department of Labor
Hearing and Appeals Division, Room 4677
649 Monroe Street
Montgomery, Alabama 36131

Alabama Unemployment Live Chat Support

Alabama Unemployment doesn’t offer live chat support. The best way to contact Alabama Unemployment is to call them at 1-866-234-5382.

Alabama Unemployment support e-mail

• To contact Card Services directly send an e-mail to [email protected]
• If you are a business who suspects that your competitor is constantly underbidding you due to paying cash to their employees send an e-mail to [email protected]
• If you have questions about an unemployment compensation overpayment send an e-mail to [email protected]
• If you have questions about an employer filed partial unemployment claim send an e-mail to [email protected]
• To request copies of lost documents or past work history send an e-mail to [email protected]
• If you an employer and have questions concerning Employer Tax Account numbers send an e-mail to [email protected]

Alabama Unemployment Help Center

• You can get more information about Alabama Unemployment Customers on the Alabama Unemployment Customers Support page.

Alabama Unemployment Opening Hours

Monday 8am to 4:30pm
Tuesday 8am to 4:30pm
Wednesday 8am to 4:30pm
Thursday 8am to 4:30pm
Friday 8am to 4:30pm
Saturday closed
Sunday closed