How to Talk to a Live Person in Air Canada Customer Service

If you need to talk to a live person in Air Canada customer service you need to dial 1-888-247-2262 phone number. To speak with an agent, you need to press 1 (for service in English), then press 2 (to speak with an agent about an existing reservation), after press 4 (for other questions) and stay on the line.

Below is Air Canada phone system top level menu:

  • If your travel plans have been impacted by coronavirus COVID-19 press 1.
  • To speak with an agent about an existing reservation press 2.
  • For flight arrival and departure information press 3.
  • For a new booking including the use of a flight path, promo code or credit compact trouble press 4.
  • To hear these option again press pound.

Air Canada Customer Service Options

Air Canada Phone Customer Service

  • For hearing impaired (TTY) reservations you need to dial 1-800-361-8071.
  • For issues using an assistive technology tool you need to dial 1-844-347-4268.
  • For Star Alliance Conventions Plus you need to dial 1-800-361-7585 (toll free).
  • For password assistance you need to dial 1-866-689-8080 (toll free).
  • For technical issues, security code (PIN) reset or balance enquiries you need to dial 1-855-281-1761.
  • Other international numbers you can find on this page

Air Canada Social Networks Support

Air Canada Mail

Air Canada Centre

P.O. Box 14000, Station Airport

Dorval, Qu├ębec

H4Y 1H4

Air Canada Business e-mail address

[email protected]