How to Talk to a Live Person in Air Canada Customer Service

If you need to talk to a live person in Air Canada customer service you need to dial 1-888-247-2262 phone number. To speak with an agent, you need to press 1 (for service in English) and stay on the line.

Below is Air Canada phone system top level menu:

  • For flight arrival and departure information press 1.
  • Otherwise stay on the line.

If you press 1 in the above menu you will get a few questions from the automated phone system:

  • Does the flight depart today, yes or no?
  • Please, tell me the flight number or if you don’t know it say continue.
  • What city does the flight depart from?

Air Canada Customer Service Options

Air Canada Phone Customer Service

  • For hearing impaired (TTY) reservations you need to dial 1-800-361-8071.
  • For issues using an assistive technology tool you need to dial 1-844-347-4268.
  • For Star Alliance Conventions Plus you need to dial 1-800-361-7585 (toll free).
  • For password assistance you need to dial 1-866-689-8080 (toll free).
  • For technical issues, security code (PIN) reset or balance enquiries you need to dial 1-855-281-1761.
  • Other international numbers you can find on this page

Air Canada Social Networks Support

Air Canada Mail

Air Canada Centre

P.O. Box 14000, Station Airport

Dorval, Québec

H4Y 1H4

Air Canada Business e-mail address

[email protected]