How to Talk to a Live Person in Air Canada Customer Service

If you need to talk to a live person in Air Canada customer service you need to dial 1-888-247-2262 phone number. To speak with an agent, you need to press 1 (for service in English), then press 2 (to speak with an agent about an existing reservation), after press 4 (for other questions) and stay on the line.

Below is Air Canada phone system top level menu:

  • If your travel plans have been impacted by coronavirus COVID-19 press 1.
  • To speak with an agent about an existing reservation press 2.
  • For flight arrival and departure information press 3.
  • For a new booking including the use of a flight path, promo code or credit compact trouble press 4.
  • To hear these option again press pound.

Air Canada Customer Service Options

Air Canada Phone Customer Service

  • For hearing impaired (TTY) reservations you need to dial 1-800-361-8071.
  • For issues using an assistive technology tool you need to dial 1-844-347-4268.
  • For Star Alliance Conventions Plus you need to dial 1-800-361-7585 (toll free).
  • For password assistance you need to dial 1-866-689-8080 (toll free).
  • For technical issues, security code (PIN) reset or balance enquiries you need to dial 1-855-281-1761.
  • Other international numbers you can find on this page https://www.aircanada.com/us/en/aco/home/fly/customer-support/contact-us/contact-us-international.html.

Air Canada Social Networks Support

Air Canada Mail

Air Canada Centre

P.O. Box 14000, Station Airport

Dorval, Québec

H4Y 1H4

Air Canada Business e-mail address

[email protected]

Air Canada Headquarters

View Air Canada headquarters location on a map.

Reach Real Person in Air Canada by Phone, Live Chat, Social Network

Make sure that you tried multiple options when reaching customer service. If live customer service agent is not available by phone, try live chat as a shortcut. Frequently direct message via Air Canada Facebook account or Air Canada Twitter account may get you a customer representative quicker and sometimes even 24/7, so try it too. If you want to file a complaint or submit a positive feedback you may leave your comment or complaint under Instagram or Youtube post and in many cases the business will respond to it. For your convenience all of these customer service contact options for Air Canada are provided above.

What to do if Air Canada Contact Number Is Not Working?

It is typical that customer service menu options change with time. Customer support options and even contact numbers might be removed and added. If you have problems with getting a real person in Air Canada customer service with instructions above please leave the comment in the comments section below and we will improve this guide. We are constantly monitoring the customer service contact numbers, e-mail and chats to make sure the instructions on How to Talk to a Live Person in Air Canada Customer Service are the most accurate.

If you successfully reached a live customer service agent in Air Canada please leave your instructions in the comments section below so everyone can use it.

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