Number for Live PersonIf you need to talk to a live person in Air Canada customer service you need to dial 1-888-247-2262 phone number. To speak with an agent, you need to press 1 (for service in English), then press 2 (to speak with an agent about an existing reservation), after press 4 (for other questions) and stay on the line.
Below is Air Canada phone system top level menu:
- If your travel plans have been impacted by coronavirus COVID-19 press 1.
- To speak with an agent about an existing reservation press 2.
- For flight arrival and departure information press 3.
- For a new booking including the use of a flight path, promo code or credit compact trouble press 4.
- To hear these option again press pound.
Air Canada Customer Service Options
Air Canada Phone Customer Service
- For hearing impaired (TTY) reservations you need to dial 1-800-361-8071.
- For issues using an assistive technology tool you need to dial 1-844-347-4268.
- For Star Alliance Conventions Plus you need to dial 1-800-361-7585 (toll free).
- For password assistance you need to dial 1-866-689-8080 (toll free).
- For technical issues, security code (PIN) reset or balance enquiries you need to dial 1-855-281-1761.
- Other international numbers you can find on this page https://www.aircanada.com/us/en/aco/home/fly/customer-support/contact-us/contact-us-international.html.
Air Canada Social Networks Support
- You can message live customer service representative using Air Canada Facebook page
- You can also message live customer service representatives using Air Canada Twitter
- You can view latest Air Canada videos on Air Canada Youtube
Air Canada Mail
Air Canada Centre
P.O. Box 14000, Station Airport
Dorval, Québec
H4Y 1H4