If you need to contact a live person in Adidas customer service you need to dial 1-800-982-9337. To speak with a live agent, you need to press 2 at the first prompt (for otherwise) or stay on the line (typical waiting time is about 1-2 minutes).
Alternatively you can use the following other options available in the customer service phone menu:
- If you are calling about Yeezy products or the recent Yeezy drop press 1.
- Otherwise press 2.
- For order status press 1.
- If you have questions regarding an existing order press 2.
- For questions regarding returning a purchase press 3.
- For any other questions press 4.
- For information regarding a recent press release press 9.
Adidas Customer Service Hours
Adidas live customer service agents are available from 8am to 11pm ET Monday-Sunday.
Adidas Phone Customer Service
- Adidas customer service phone number is 1-800-982-9337. Live customer service representatives are available from 8am to 11pm ET Monday-Sunday.
Specialized products customer service:
- For Accessories you need to dial 1-800-966-7697.
- For Baseball Equipment you need to dial 1-866-677-4771.
- For Cologne, Deodorant, Bath&Body you need to dial 1-800-715-4023.
- For Eyewear you need to dial 1-800-626-8684.
- For Martial Arts you need to dial 1-877-221-8282.
Adidas Social Networks Customer Service
- Adidas customer service could be contacted via Adidas Facebook page. Typically Adidas customer service representative replies within an hour.
- You can also reach Adidas support via Adidas Twitter page
- You can view latest Adidas photos on Adidas Instagram page
Adidas support e-mail
To place a bulk order or buy gift cards for corporate via [email protected]
Adidas Mailing Addresses
Donation & Sponsorship Information:
5055 North Greeley Avenue
Portland, OR 97217
Attention: Donation Committee
Adidas Help Page
You can find more information about Adidas on the Adidas Help Page.
Adidas Live Chat Support
You can start a live chat session with an Adidas Support Agent on the Adidas Help page by clicking the black button at the bottom of the screen. Chat is available 24 hours a day seven days a week.