How to Talk to a Live Person in Adidas Customer Service

If you need to contact a live person in Adidas customer service you need to dial 1-800-982-9337. To speak with a live agent, you need to press 2 at the first prompt (for otherwise) or stay on the line (typical waiting time is about 1-2 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

First prompt:

  • If you are calling about Yeezy products or the recent Yeezy drop press 1.
  • Otherwise press 2.

Second prompt:

  • For order status press 1.
  • If you have questions regarding an existing order press 2.
  • For questions regarding returning a purchase press 3.
  • For any other questions press 4.
  • For information regarding a recent press release press 9.

Adidas Customer Service Hours

Adidas live customer service agents are available from 8am to 11pm ET Monday-Sunday.

Adidas Phone Customer Service

  • Adidas customer service phone number is 1-800-982-9337. Live customer service representatives are available from 8am to 11pm ET Monday-Sunday.

Specialized products customer service:

  • For Accessories you need to dial 1-800-966-7697.
  • For Baseball Equipment you need to dial 1-866-677-4771.
  • For Cologne, Deodorant, Bath&Body you need to dial 1-800-715-4023.
  • For Eyewear you need to dial 1-800-626-8684.
  • For Martial Arts you need to dial 1-877-221-8282.

Adidas Social Networks Customer Service

Adidas support e-mail

To place a bulk order or buy gift cards for corporate via [email protected]

Adidas Mailing Addresses

Donation & Sponsorship Information:
adidas America
5055 North Greeley Avenue
Portland, OR 97217
Attention: Donation Committee

Adidas Help Page

You can find more information about Adidas on the Adidas Help Page.

Adidas Live Chat Support

You can start a live chat session with an Adidas Support Agent on the Adidas Help page by clicking the black button at the bottom of the screen. Chat is available 24 hours a day seven days a week.