If you need to contact a live person in Adidas customer service you need to dial 1-800-982-9337. To speak with a live agent, you need to press 2 at the first prompt (for otherwise) or stay on the line (typical waiting time is about 1-2 minutes).
Alternatively you can use the following other options available in the customer service phone menu:
First prompt:
- If you are calling about Yeezy products or the recent Yeezy drop press 1.
- Otherwise press 2.
Second prompt:
- For order status press 1.
- If you have questions regarding an existing order press 2.
- For questions regarding returning a purchase press 3.
- For any other questions press 4.
- For information regarding a recent press release press 9.
Adidas Customer Service Hours
Adidas live customer service agents are available from 8am to 11pm ET Monday-Sunday.
Adidas Phone Customer Service
- Adidas customer service phone number is 1-800-982-9337. Live customer service representatives are available from 8am to 11pm ET Monday-Sunday.
Specialized products customer service:
- For Accessories you need to dial 1-800-966-7697.
- For Baseball Equipment you need to dial 1-866-677-4771.
- For Cologne, Deodorant, Bath&Body you need to dial 1-800-715-4023.
- For Eyewear you need to dial 1-800-626-8684.
- For Martial Arts you need to dial 1-877-221-8282.
Adidas Social Networks Customer Service
- Adidas customer service could be contacted via Adidas Facebook page. Typically Adidas customer service representative replies within an hour.
- You can also reach Adidas support via Adidas Twitter page
- You can view latest Adidas photos on Adidas Instagram page
Adidas support e-mail
To place a bulk order or buy gift cards for corporate via [email protected]
Adidas Mailing Addresses
Donation & Sponsorship Information:
adidas America
5055 North Greeley Avenue
Portland, OR 97217
Attention: Donation Committee
Adidas Help Page
You can find more information about Adidas on the Adidas Help Page.
Adidas Live Chat Support
You can start a live chat session with an Adidas Support Agent on the Adidas Help page by clicking the black button at the bottom of the screen. Chat is available 24 hours a day seven days a week.
Adidas Headquarters
View Adidas headquarters location on a map.
Reach Real Person in Adidas by Phone, Live Chat, Social Network
Make sure that you tried multiple options when reaching customer service. If live customer service agent is not available by phone, try live chat as a shortcut. Frequently direct message via Adidas Facebook account or Adidas Twitter account may get you a customer representative quicker and sometimes even 24/7, so try it too. If you want to file a complaint or submit a positive feedback you may leave your comment or complaint under Instagram or Youtube post and in many cases the business will respond to it. For your convenience all of these customer service contact options for Adidas are provided above.
What to do if Adidas Contact Number Is Not Working?
It is typical that customer service menu options change with time. Customer support options and even contact numbers might be removed and added. If you have problems with getting a real person in Adidas customer service with instructions above please leave the comment in the comments section below and we will improve this guide. We are constantly monitoring the customer service contact numbers, e-mail and chats to make sure the instructions on How to Talk to a Live Person in Adidas Customer Service are the most accurate.
If you successfully reached a live customer service agent in Adidas please leave your instructions in the comments section below so everyone can use it.