How to Talk to a Live Person in ACT Customer Service

If you need to speak to a live customer service representative in ACT customer service you need to dial 1-319-337-1270. To speak with a live agent, you need to press 1 (for the U.S.) and stay on the line (typical waiting time is about 4-10 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

  • For scoring and reporting information press 1.
  • If you are calling from a high school, college or special organization and need to request registration materials press 2.
  • For all other registration inquiries press 3.

ACT Customer Service Hours

Live customer service representatives from ACT are available from 8am to 8pm CST Monday-Friday.

ACT Customer Service Phones

  • ACT customer service phone number is 1-319-337-1270. Live customer service representatives from ACT are available from 8am to 8pm CST Monday-Friday.
  • For Accommodations you need to dial 1-319-337-1332.
  • For ACT Aspire you need to dial 1-855-730-0400.
  • For PreACT 8/9 you need to dial 1-877-789-2925.
  • For ACT College Ready you need to dial 1-866-763-3228.
  • For ACT State and District Testing you need to dial 1-319-341-2800.
  • For ACT EMS you need to dial 1-319-337-1350.
  • For ACT Tessera you need to dial 1-855-730-0400.
  • For ACT WorkKeys you need to dial 1-800-967-5539.
  • For ACT Press & Media you need to dial 1-319-337-1147.

ACT Social Networks Customer Service

ACT Mailing Addresses

ACT Customer Care:
P.O. Box 414
Iowa City, IA 52243-0414
USA

ACT Test Accommodations:
301 ACT Drive, P.O. Box 168
Iowa City, IA 52243-0168
USA

ACT Test Administration and Accommodations:
301 ACT Drive, P.O. Box 168
Iowa City, IA 52243-0168
USA

ACT Live Chat Support

You can start chat with a ACT Support Agent on the ACT Contact page by clicking a “Chat Live” button. Chat is available from 8:30am to 5pm CST Monday-Friday.

ACT support e-mail

To contact ACT via e-mail go to ACT Contact page and click “Email Us” button.

ACT Help Center

You can get more information about ACT on the ACT Help page.

ACT Opening Hours

Monday 8am to 8pm CT
Tuesday 8am to 8pm CT
Wednesday 8am to 8pm CT
Thursday 8am to 8pm CT
Friday 8am to 8pm CT
Saturday closed
Sunday closed

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