How to Talk to a Live Person in Acima Credit Customer Service

If you need to speak to a live customer service representative in Acima customer service you need to dial 1-801-297-1982. To speak with a live agent, you need to press 1 (for English), press 2 (if you are a customer), then enter the 10-digits phone number tied to your account and stay on the line (typical waiting time is about 1-10 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

  • If you are a new customer calling about an application and process press 1.
  • If you are a new customer calling to confirm delivery of your merchandise press 2.
  • If you are a customer that has received your merchandise and have questions regarding your account such as payment amount or payment frequency press 3.
  • If you are already a customer and are calling about an account that has been assigned to the collections department press 4.
  • To repeat these menu options press 5.

Acima Customer Service Hours

Live customer service representatives from Acima are available from 6:30am to 7pm MT Monday-Friday, from 7:30am to 3:30pm MT Saturday, Sunday closed.

Acima Customer Support Phones

  • Acima Customer Support Phone is 1-801-297-1982. Live customer service representatives from Acima are available from 6:30am to 7pm MT Monday-Friday, from 7:30am to 3:30pm MT Saturday, Sunday closed.
  • For Merchant partners you need to dial 1-801-297-1984.

Acima Social Networks Customer Service

Acima Live Chat Support

You can start a live chat session with a Acima Support Agent on the Acima Support page. To speak with a live agent, you need to press the “Live Chat” button in the bottom right of your screen.

Acima support e-mail

Acima Fax Number

Acima does not have a fax number. Instead you can use 1-801-297-1982 phone number to contact Acima.

Acima Help Center

Acima Opening Hours

Monday 6:30am to 7pm MT
Tuesday 6:30am to 7pm MT
Wednesday 6:30am to 7pm MT
Thursday 6:30am to 7pm MT
Friday 6:30am to 7pm MT
Saturday 7:30am to 3:30pm MT
Sunday closed

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