Number for Live PersonIf you need to speak to a live customer service representative in Access Florida customer service you need to dial 1-850-300-4323. To speak with a live agent, you need to press 1 (for English), then say “I just need general information”, after say “general program information” or press 1 and stay on the line. Live customer service representatives from Access Florida are available from 7am to 6pm Monday-Friday, Saturday-Sunday closed. Typical waiting time is about 5-25 minutes.
Alternatively you can use the following other options available in the customer service phone menu:
- Say “General program information” or press 1.
- Say “Healthcare provider options” or press 2.
- Say “Medicaid” or press 3.
- Say “EBT” or press 4.
- Say “SNAP” or press 5.
- Say “Report fraud” or press 6.
- Say “Apple for benefits” or press 7.
- Say “Legal Services” or press 8.
- To hear this menu again say “repeat”.
Access Florida Customer Service Hours
Live customer service representatives from Access Florida are available from 7am to 6pm Monday-Friday, Saturday-Sunday closed.
Access Florida Customer Support Phones
- Access Florida Customer Support Phone is 1-850-300-4323. Live customer service representatives from Access Florida are available from 7am to 6pm Monday-Friday, Saturday-Sunday closed.
- For Florida Relay you need to dial 711.
- For TTY you need to dial 1-800-955-8771.
Access Florida Social Networks Customer Service
- Access Florida customer service could be contacted via Access Florida Facebook page. Typically Access Florida customer service representative replies within an hour.
- You can also reach Access Florida support via Access Florida Twitter page
- You can view latest Access Florida photos on Access Florida Instagram page
- You can view latest Access Florida videos on Access Florida Youtube page
Access Florida Mailing Addresses
ACCESS Central Mail Center:
P.O. Box 1770
Ocala, FL 34478-1770
Access Florida Fax Number
Access Florida Fax Number is 1-866-886-4342.
Access Florida Live Chat Support
- You can start a live chat session with an Access Florida Customer Support Agent on the Access Florida Support page by clicking the “Talk to DCF’s Virtual Assistant” green button. Chat is available 24 hours a day seven days a week.
Access Florida support e-mail
Access Florida doesn’t offer live support via e-mail.
Access Florida Help Center
You can find more information about Access Florida on the Access Florida Support page.
Access Florida Opening Hours
Monday 7am to 6pm
Tuesday 7am to 6pm
Wednesday 7am to 6pm
Thursday 7am to 6pm
Friday 7am to 6pm
Saturday closed
Sunday closed