If you need to speak to a live customer service representative in AA customer service you need to dial 0800-88-77-66. To speak with a live agent, you need to press 2 (for membership queries), then press 1 (to speak to a customer adviser), after press 2 (to renew or to make an inquiry about your breakdown membership), enter your 16 digits membership number or if you don’t have it press the hash key and stay on the line (typical waiting time is about 1-30 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

• If you have broken down press 1.
• For membership queries press 2.

AA Customer Service Hours

Live customer service representatives from AA are available 24 hours a day seven days a week.

AA Customer Support Phones

• AA Customer Support Phone is 0800-88-77-66. Live customer service representatives from AA are available 24 hours a day seven days a week.
• To Renew Your Breakdown Cover you need to dial 0343-316-4444 or 0161-332-1789. Live customer service representatives are available from 8am to 6pm Monday-Friday, from 9am to 3pm Saturday, Sunday closed.
• If You Have Broken Down In Europe you need to dial 0044 (0)121 336 6289. Live customer service representatives from AA are available 24 hours a day seven days a week.
• To Make a Claim you need to dial 0800-269-622.
• To Call Key Assist you need to dial 0800-048-2800. Live customer service representatives are available from 7am to 10pm Monday-Sunday.
• For Gold members with key insurance you need to dial 0345-303-4023.
• For A Breakdown Cover Quote you need to dial 0800-085-2721. Live customer service representatives are available from 8am to 7pm Monday-Friday, from 9am to 5pm Saturday, Sunday closed.
• For Car insurance questions you need to dial 0370-533-2211. Live customer service representatives are available from 9am to 6pm Monday-Friday, from 9am to 5pm Saturday, Sunday closed.
• For Home insurance questions you need to dial 0370-606-1617. Live customer service representatives are available from 9am to 6pm Monday-Friday, from 9am to 5pm Saturday, Sunday closed.
• To Make a claim under your Parts and Garage Cover you need to dial 0344-579-0042.
• For Business cover questions you need to dial 0800-551-188. Live customer service representatives are available from 9am to 5pm Monday-Friday, Saturday-Sunday closed.

AA Social Networks Customer Service

• AA customer service could be contacted via The AA UK Facebook page. Typically The AA UK customer service representative replies within an hour.
• You can also reach AA support via The AA Twitter page
• You can view latest AA photos on AA Instagram page
• You can message a live customer service representative using AA Linkedin page

AA Mailing Addresses

The Claims Department
AA Claims services
Lambert House
Stockport Road
Cheadle, Cheshire
SK8 2DY

AA Live Chat Support

AA doesn’t offer live chat support. The best way to contact AA is to call them at 0800-88-77-66.

AA support e-mail

• For social media send an e-mail to [email protected]
• For Parts and Garage Cover questions send an e-mail to [email protected]

AA Fax Number

AA does not have a fax number. Instead you can use 0800-88-77-66 phone number to contact AA.

AA Help Center

• You can get more information about AA Customers on the AA Customers Support page.

AA Opening Hours

Monday 9am to 6pm
Tuesday 9am to 6pm
Wednesday 9am to 6pm
Thursday 9am to 6pm
Friday 9am to 6pm
Saturday 9am to 5pm
Sunday closed