How to Talk to a Live Person in Shoe Carnival Customer Service

If you need to speak to a live customer service representative in Shoe Carnival customer service you need to dial 1-800-430-7463. To speak with a live agent, you need to stay on the line (the typical waiting time is about 10-20 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

  • To place an order press 1.
  • To check your order status press 2.
  • For returns press 3.
  • For questions about your SHOE PERKS account press 4.
  • To check your gift card balance press 5.
  • If you had an issue in a store press 6.
  • For billing questions press 7.

Shoe Carnival Customer Service Hours

Live customer service representatives from Shoe Carnival are available from 7am to 10pm CST Monday-Sunday.

Shoe Carnival Customer Support Phones

  • Shoe Carnival Customer Support Phone is 1-800-430-7463. Live customer service representatives from Shoe Carnival are available from 7am to 10pm CST Monday-Sunday.

Shoe Carnival Social Networks Customer Service

Shoe Carnival Mailing Addresses

Shoe Carnival, Inc. Attn: Customer Relations 7500 East Columbia Street Evansville, IN 47715

Shoe Carnival Live Chat Support

You can start a live chat session with a Shoe Carnival Support Agent on the Shoe Carnival Support page. To speak with a live agent, you need to press the “NEED HELP?” button in the bottom right of your screen.

Shoe Carnival support e-mail

Shoe Carnival Help Center

Shoe Carnival Opening Hours

You can find more information about Shoe Carnival opening hours on the Shoe Carnival Stores Locator Page.

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