How to Talk to a Live Person in DSW Customer Service

If you need to speak to a live customer service representative in DSW customer service you need to dial 1-866-379-7463. To speak with a live agent, you need to say “No” (when the automatic system ask “Am I speaking with…?”), after that say or enter your 10 digits phone number associated with your account, then say “I don’t have it” and stay on the line (typical waiting time is about 2-10 minutes).

DSW Customer Service Hours

Live customer service representatives from DSW are available from 7am to 10pm ET Monday-Friday, from 10am to 10pm ET Saturday, from 12pm to 9pm ET Sunday.

DSW Customer Support Phones

  • DSW Customer Support Phone is 1-866-379-7463. Live customer service representatives from DSW are available from 7am to 10pm ET Monday-Friday, from 10am to 10pm ET Saturday, from 12pm to 9pm ET Sunday.

DSW Social Networks Customer Service

DSW Mailing Addresses

DSW Customer Service
810 DSW Drive
Columbus, Ohio 43219

DSW Live Chat Support

You can start a live chat session with a DSW Support Agent on the DSW Customer Service page. To speak with a live agent, you need to press the “Live Chat” button.

DSW support e-mail

DSW Help Center

DSW Opening Hours

You can find more information about DSW opening hours on the DSW Stores Locator Page.

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